Chapter 4 _________________________________________________________ Contact Information
VAISALA________________________________________________________________________ 15
CHAPTER 4
CONTACT INFORMATION
This chapter describes contact information.
Technical Support
For technical questions, contact the Vaisala technical support:
E-mail helpdesk@vaisala.com
Phone (int.) +358 9 8949 2789
Fax +358 9 8949 2790
Return Instructions
If the product needs repair, please follow the instructions below to
speed up the process and avoid extra costs.
1. Read the warranty information.
2. Write a Problem Report with the name and contact information
of a technically competent person who can provide further
information on the problem.
3. On the Problem Report, please explain:
- What failed (what worked / did not work)?
- Where did it fail (location and environment)?
- When did it fail (date, immediately / after a while /
periodically / randomly)?
- How many failed (only one defect / other same or similar
defects / several failures in one unit)?
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General