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18
troubleshooting
9. Troubleshooting
WARNING: To reduce the risk of personal injury,
unplug the vacuum cleaner before performing
maintenance or troubleshooting checks.
PROBLEM: Vacuum cleaner won't run
Cause:
Not properly plugged into electrical outlet.
Solution: Plug unit in firmly.
Cause: No electricity in the electrical outlet.
Solution: Check fuse or breaker.
Cause: Cleaner requires service.
Solution: Take your cleaner to a service centre. Call
0870 606 1248 to find your nearest Vax
approved service agent.
PROBLEM: Cleaner won’t pick up/loss of suction.
Cause:
Recovery tank full - automatic shut-off
engaged.
Solution: Empty recovery tank.
Cause: Recovery tank not fitted securely.
Solution: Ensure tank is fitted fully and tank cap is
securely latched.
Cause: Blockage in hose.
Solution: Remove hose and tools, remove obstruction.
PROBLEM: Cleaning solution won’t dispense
Cause:
Solution tank not fitted correctly.
Solution: Ensure tank is fitted securely in place.
Cause: Solution tank empty.
Solution: Refill solution tank.
PROBLEM: Brushes won’t rotate.
Cause:
Brush filter clogged.
Solution: Clean brush filter.
Cause: Brush Speed Selector set to OFF.
Solution: Set Brush Speed Selector set to ON.
Cause: Unit standing in upright position.
Solution: Recline unit.
PROBLEM: Clean water won’t dispense.
Cause:
Clean water tank not firmly in place.
Solution: Make sure tank is securely locked in position.
Cause: Clean water tank or solution container empty.
Solution: Refill container according to instructions.
Cause: Recovery tank lid not on correctly.
Solution: Make sure lid is firmly in place.
PROBLEM: Solution won’t dispense.
Cause:
Valve cap clogged.
Solution: Remove and clean valve cap.
Cause: Solution switch is turned off.
Solution: Turn the solution switch on.
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