Replacing the hard water lter
Pull to remove the hard 
water lter.
New lter 
(beige/cream colour).
Hard water lter should 
be replaced every 3 to 6 
months or if discoloured.
Remove the water tank  
to access the hard 
water lter.
3-6 Months
If there is an obstruction 
to the steam ow through 
the machine, steam may be 
released through the bleed 
valve located on the side of 
the handheld.
With the pad removed 
from the oorhead, insert 
a small thin object such 
as a paper-clip in to the 
steam holes to remove 
a blockage.
To remove the oorhead 
from main body push the 
oorhead release button 
and lift.
After oorhead is removed, 
using a thin object such as 
a paper-clip (in the area 
shown), insert to remove  
the blockage.
Removing blockages
IMPORTANT: Don’t operate the steamer without hard water lter in place. The condition of the lter aects the performance of your 
steamer, check and change lter periodically. If you live in a hard water area the lter will discolour or darken over time. Depending on 
water hardness and frequency of use, the lter should be changed every 3 to 6 months (or if the lter has discoloured).