• Check the Parts Overview page in the guide to make sure the part is
de nitely included in your unit.
• If the part is missing we’re here to help. Simply call us on:
AU 1300 361 505 / NZ 0800 800 900
• Unit may not be plugged into the electrical outlet correctly, ensure the
plug is pushed in securely.
• The electrical outlet may not be working properly, check the fuse or
breaker, or consult an electrician.
• The power cord may be damaged, if so it must be replaced by the
manufacturer or Vax authorised agent in order to avoid invalidating
the warranty.
• Tank is full of liquid
Solution: Empty the tank
SolutionProblem
CAUTION: To reduce the risk of personal injury, unplug the product before performing
maintenance/troubleshooting checks.
What to do if it goes wrong
There is an
accessory missing.
The vacuum cleaner
has no power?
What do I do if the unit/
an accessory becomes
damaged or broken?
• Visit vax.com.au for parts and spares.
• Please call our Careline to purchase new spares or order a replacement.
Dust is escaping
from the motor cover?
Low luction power
and high motor speed /
vibrations?
• The dust bag is missing or damaged
Solution: Put in a dust bag or replace it.
• Dust bag is full.
Solution: Replace the dust bag.
• Suction nozzle, hose, or tank inlet is blocked.
Solution: Check the suction nozzle, hose, and tank inlet for obstructions.
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