VentMed CPAP - Page 23

User Guide
VentMed
Problem/possible cause
Solution
High leak detected, check water
tank, tank seal or water tank cover
Water tank may not be inserted
properly.
Make sure the water tank is correctly
inserted.
Water tank seal may not be inserted Open the water tank and make sure that
properly.
the seal is correctly inserted.
Droplets of water on nose, in the
mask and air tubing
Humidity level may be set too high.
Adjust the Humidity Level.
and Increase the Humidity Level.
You may need a chin strap to keep your
Mouth
is
very
dry
uncomfortable
Air may be escaping through mouth.
High leak detected, connect your
tubing
mouth closed or a full face mask.
Make sure the air tubing is firmly
connected at both ends.
Air tubing may not be connected
properly.
Make sure mask is fitted correctly. See
your mask user
Mask may be fitted incorrectly.
guide for fitting instructions or use the
Mask Fit function to check your mask fit
and seal.
Tubing blocked, check your tubing Check the air tubing and remove any
Air tubing may be blocked.
blockages.
SD card error
SD card may not be inserted correctly. Power off the device, remove and
reinsert the SD card.
Air filter blocked
Check the air filter and replace it if there
are any blockages.
Water in the air tubing
Empty the water from the air tubing.
Disconnect the power
supply and then reconnect it to restart
the device.
All other error messages
Contact your care provider. Do not open
the device.
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