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TROUBLE SHOOTING GUIDE
DO NOT RETURN THIS TO THE STORE
Please call Customer Service at 1-800-252-6123 (ET)
or visit online help at http://www.18002526123.com
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811-195091-010
Printed in China
SYMPTOM CAUSE (AND REMEDY)
• The plugs and jacks are dirty. Wipe them with a cloth slightly moistened with alcohol.
• Clean the disc.
• There is no disc inside ("No Disc" appears on the Monitor screen).
• Insert the disc correctly with the playback side facing down on the disc tray.
• Clean the disc.
• A non-NTSC or PAL disc has been inserted. The Unit and disc region numbers are
incompatible. Press the TV MODE button on the remote to output the video signal.
• Condensation may have formed inside the Unit due to a sudden change in temperature.
Wait about an hour for it to clear and try again
Severe hum or noise is
heard.
The disc does not play.
• The region number of the disc does not match the region number of the unit.
• DVD mode is not selected, select DVD on AV IN/DVD switch.
• Clean the disc.
• The disc is scratched.
No picture.
The picture is not
clear.
• Make sure that you've select DVD mode.
• The system is in pause mode or in Slow-motion Play mode. Press the
PLAY button
to return to normal play mode.
• Fast forward or fast reverse is performed. Press the PLAY button to return to normal
play mode.
• Make sure that AUDIO output and AV IN input connections are correct.
• The DTS DVD disc cannot be decoded for speaker output.
• This unit is too hot, shut off the unit for 30 minutes to cool down.
• Check that the Car plug adapter or AC adapter and AC power cord is connected.
• Turn on the unit.
• Remove any obstacles between the remote and the unit.
• Use the remote near the unit.
• Point the remote at the remote sensor on the unit.
• Replace the battery in the remote.
No power.
The remote does not
function.
DVD
No sound or only a very
low-level sound is
heard.
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