VeriFone P400 Setup Guide

Merchant services are provided by Paymentech, LLC (“Chase”), a subsidiary of JPMorgan Chase Bank, N.A.
©2020 JPMorgan Chase & Co
Troubleshooting common download errors
Screen
Possible Causes
Proposed Actions
•
You have not completed
the Chase Merchant
Center Device
Activation process
• Log in to the Chase
Merchant Center and
complete the Device
Activation process
(www.chase.com/
MyPaymentsCenter))
• You pressed “X” button
on the Merchant
Settings Confirm data
screen
• Contact the Helpdesk to
verify the merchant data
associated with the terminal
serial number
• Helpdesk may initiate
“Offboard” and “Onboard”
process for merchant
6.
Setup process completes

VeriFone P400 Specifications

General

Operating Temperature	0°C to 50°C (32°F to 122°F)
Connectivity	Ethernet
Card Readers	EMV, NFC, MSR, Contactless
Security	PCI PTS 5.x approved
Power Supply	5V DC
Memory	384 MB (256 MB Flash, 128 MB SDRAM)
Display	3.5-inch color LCD with touchscreen