Public | External V200c+ User Manual | Version 1.3 | August 14th, 2019
V200c+ External User Manual 4
CONTENTS
REVISION HISTORY ............................................................................... 3
CONTENTS ............................................................................................. 4
1
INTRODUCTION ..................................................................... 6
2
GET TO KNOW THE V200C DEVICE ..................................... 7
2.1
TERMINAL FRONT ........................................................................................ 7
2.2
TERMINAL BACK .......................................................................................... 8
2.3
UNDERSTANDING THE KEYPAD ................................................................. 9
2.4
ENVIRONMENTAL FACTORS ..................................................................... 10
2.5
POWER & COMMUNICATION PORTS ....................................................... 10
3
HOW TO CONNECT YOUR DEVICE .................................... 13
3.1
ETHERNET ................................................................................................... 13
3.2
WI-FI ............................................................................................................. 23
3.2.1
Visible Wi-Fi Networks ......................................................................................................... 23
3.2.2
Hidden Wi-Fi Networks ........................................................................................................ 37
4
TRANSACTION PROCESSING ............................................ 51
4.1
CUSTOMER PRESENT – SALE ICC ........................................................... 51
4.2
SALE SWIPE ................................................................................................ 54
4.3
SALE CTLS .................................................................................................. 57
4.4
CUSTOMER PRESENT - REFUND .............................................................. 59
4.5
CUSTOMER NOT PRESENT – SALE MAIL ORDER .................................. 61
4.6
CUSTOMER NOT PRESENT – SALE TELEPHONE ORDER ..................... 65
4.7
CUSTOMER NOT PRESENT – REFUND TELEPHONE ORDER ................ 71
4.8
CUSTOMER NOT PRESENT – REFUND MAIL ORDER ............................. 76
4.9
ACCOUNT VERIFICATION .......................................................................... 79
5
REPORTS ............................................................................. 81
6
FREQUENTLY ASKED QUESTIONS ................................... 83