QUICK REFERENCE GUIDE
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VERIFONE VX
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8
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VERIFONE VX
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QUICK REFERENCE GUIDE
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contactless
symbol
Your Verifone device supports chip card technology. More information
on chip card technology and how to process those payment
transactions can be found on page 20.
INTEGRATED CONTACTLESS AND CHIP PAYMENTS
WHAT ABOUT MAGNETIC STRIPE CARDS?
Your terminal will still have the capability to process magnetic stripe
cards. If a chip enabled card is swiped, the terminal will prompt for the
card to be inserted into the chip reader. Do not attempt to force a chip
card to process as swiped.
CONTACTLESS PAYMENTS
For added convenience for both you and your customers, certain
Verifone VX Evolution devices are equipped to automatically support
contactless payments. In many cases, a separate PIN pad can be
attached to your terminal, to allow your business to begin processing
chip cards and contactless payments. Your customers can tap and hold
their contactless payment method (cards, fobs, mobile phones, etc.)
on the device to submit payment account information to the terminal,
removing the need to swipe, insert or manually key.
During a sale transaction, the terminal will display the ”Tap/Insert/
Swipe/Key Card” prompt and the contactless symbol. At this time,
customers with contactless-enabled payment method should touch
or “tap” them to the terminal. Your terminal will process contactless
payment transactions as if a card were swiped or inserted.
As an added security measure, transaction amounts over a pre-set
threshold will require a card swipe.
CHIP CARD TECHNOLOGY
When a customer presents a chip card, you should initiate a sale and
then pass the POS device to the customer (if you do not have an
external PIN pad). The customer inserts their card into the chip reader
at the bottom of the terminal or PIN pad, where it should remain until the
transaction completes. Your terminal will instruct the customer when to
remove their card. This ensures that the card never leaves the customer’s
possession and that your business does not accept counterfeit plastics.
1. INSERT the card into
the slot with chip
toward the terminal,
facing up, and keep
it there for the entire
transaction.
2. FOLLOW THE
PROMPTS displayed
on the terminal;
customer may be
asked to enter a PIN
or signature.
3. REMOVE the card
when the transaction
is complete.
1. LOOK: Look out
for the contactless
symbol at the
terminal.
2. TOUCH: There’s no
need to enter a PIN.
Just hold your card
flat against the
reader.
3. GO: Wait for the green
light or the beep to
confirm your payment
and go!
CONTACTLESS CHIP CARD TRANSACTION
1. LOOK 2. TOUCH 3. GO
CONTACT CHIP CARD TRANSACTION
2. FOLLOW THE
PROMPTS
3. REMOVE1. INSERT
WHAT’S NEW ABOUT THIS TERMINAL INTEGRATED CONTACTLESS AND CHIP PAYMENTS
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