Processing a sale using a chip card
Refunding transactions
• Insert the chip card into the terminal.
• Key in the transaction amount and select the OK buon.
• If cashback is prompted, select ‘YES’ to enter the cashback
amount or ‘NO’ to continue the transaction.
• If prompted, ask the customer to enter their PIN into the
terminal and select the OK buon to continue.
• Follow the on-screen prompts to complete the transaction.
NB: Removing the card before being prompted will void
the transaction.
NB: If prompted, you must press ‘Accept’ to ensure
the transaction is processed correctly.
• Select ‘Refund’ from the main menu.
• Enter the management password if prompted.
• Follow the on-screen prompts to complete the transaction.
PORTABLE HARDWARE VERIFONE VX 675 -GPRS
Geing to know
your portable
terminal
• Aer you’ve entered the amount for the sale, the prompt
for tip is displayed.
• Select ‘YES’ to add a tip, otherwise select ‘NO’.
• The customer may enter a tip amount and select
the OK buon.
• Follow the on-screen prompts to complete the transaction
.
Transaction with tip*
(Optional feature available to certain merchants)
VERIFONE
VX675 GPRS
USER GUIDE
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