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VeriFone VX820 Quick Start Guide

VeriFone VX820
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Verifone VX820 Security Update Download
Introduction
We are upgrading the security certificates used by our payment equipment to encrypt
transaction data. The below instructions will update the certificates on your terminal
and allow you to continue processing transactions once the current certificates expired
(On October 31 2020)
Part 1: Verifying Eligibility
Press the 7 and Green ENTER keys together
Enter password: 159753 (or 144813 if the first password fails) then press the
Green Enter button.
Press 3 for Download
Enter 1 under Group ID
Enter password 319486 (or 153381 if the first password fails) then press the
Green Enter button.
Press 1 for Single-app
Press 2 for Partial-dnld
Press 6 for TCPIP
If at this point you are unable to proceed or are shown an error message,
please contact Technical support for further assistance
Part 2: Performing the Download
Tap the Download text on the touchscreen
Tap the Default Interface (or Ethernet if that doesn’t work) text on the
touchscreen
Tap the Download text again on the touchscreen
You will be asked for Group ID, enter the number 1 then press Green OK button
Enter password 319486 (or 153381 if the first password fails) then press the
Green Enter button.
Tap the Full text on the touchscreen
On the screen displaying URL/Address, press the Yellow Key for edit
Tap the URL text field on the touchscreen
Enter URL string: DL.SPT.HOST
o To insert letters, select the appropriate key i.e. 3 for the letter D, 5 for the
letter L etc.

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VeriFone VX820 Specifications

General IconGeneral
Operating Temperature0°C to 50°C (32°F to 122°F)
ConnectivityEthernet, USB, RS-232
Card ReadersMagnetic stripe, Smart Card, Contactless
Processor400 MHz ARM11
Memory128 MB Flash
Supported CardsVisa, MasterCard, American Express, Discover, JCB
ComplianceEMV Level 1 and 2
Operating SystemVerix

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