Preface
The Nextiva® S1800e User Guide presents information and procedures on installing, configuring,
and using the Nextiva encoders and decoders.
Contacting Verint
Verint
®
Systems is a leading provider of Actionable Intelligence
®
solutions for enterprise workforce
optimization and security intelligence. Our solutions help governments and enterprises make sense
of the vast information they collect in order to achieve their performance and security goals. Today
our solutions are used by more than 10,000 organizations in 150 countries. Verint is headquartered
in Melville, New York, with offices worldwide and 2500 dedicated professionals around the globe.
You can read about Verint Video Solutions and get marketing material and product information at
www.verint.com/videosolutions.
To contact us for sales, pricing and general inquiries, refer to the coordinates below:
Location Contact Information
Americas
videoinfo@verint.com
+1 866-639-8482 for Nextiva VMS and Nextiva Intelligent Edge Devices
+1-800-638-5969 for Nextiva Intelligent DVRs
Europe, Middle East, and Africa
marketing.emea@verint.com
+44 (0) 1932 839500
Asia/Pacific
marketing.apac@verint.com
+ 852 2797 5678
Contacting Service and Support
To request the latest versions of firmware and software or to download other product-related
documents, you need access to the Verint Video Intelligence Solutions partner extranet. To register,
go to https://online.verint.com.
If you encounter any type of problem after reading this guide, contact your local distributor or Verint
representative. For the main service and support page on the Verint web page, visit
www.verint.com/videoservice. For assistance, use our online web form at
http://verint.com/video_solutions/info/57008 or contact the customer service team:
Location Contact Information
USA and Canada +1-888-585-7059
CLM_Customersupport@verint.com
Verint Video Intelligence Solutions
8
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