Vertical Edge 100 User Manual

DIGITAL PHONE
FEATURE CODE REFERENCE
Call Park
Directed . . . . . . . Flash + 66 + ext
Retrieval . . . . . . . . . . . . . 65 + ext
Self . . . . . . . . . . . . . . . . Flash + 64
Retrieval . . . . . . . . . . . . . 65 + ext
System . . . . . . . . . . . . . Flash + 62
Retrieval . . . . . . . . . . 63 + slot no
Call Pickup
Extension . . . . . . . . . . . . . 75 + ext
Group . . . . . . . . . . . . . . . . . . . . 74
Call Return . . . . . . . . . . . . . . . . . . 69
Call Waiting Answer . . . . . . . . Flash
Disable . . . . . . . . . . . . . . . . . . . . 70
Caller ID Blocking . . . . . . . . . . . 67
Camp-on (Callback). . . . Flash + 76
Cancel. . . . . . . . . . . . . . . . 77 + ext
Centrex . . . . . . . . Flash + 80 + code
Conference. . . . . Flash + phone no +
. . . . . . . . . . . . . . . . . . . Flash + 71
Reconnect. . . . . . . . . . . Flash + 72
Do Not Disturb . . . . . . . . . . . . . . 41
Cancel. . . . . . . . . . . . . . . . . . . . . 42
Forward. . 43 + destination no. or ext
Cancel. . . . . . . . . . . . . . . . . . . . . 44
Log Incident . . . . . . . . . . . . . . . . .
Night Answer . . . . . . . . . . . . . . . . 85
Cancel. . . . . . . . . . . . . . . . . . . . . 86
Page
System . . . . . . . . . . . . . . . . . . . . 11
Zone . . . . . . . . . . . . . . . 12 + zone
Phone Relocation *98 + extension no.
Sys Spd Dial . . . 89 + speed dial no.
Transfer. . . . . . Flash + destination ext
Voicecall . . . . . . . . . . . . . . . 82 + ext
Caller ID Blocking
Keep your caller ID information private when making a phone
call. This feature applies only during the time of the current
call. You must re-apply this setting each time you want to
make a call.
1 Listen for the dial tone, then press RESTRICT.
2 Press 67.
3 Dial the destination phone number.
Call Return
Call back the last extension that called you.
Press CALL RETURN, OR 69.
Camp-On (Callback)
Automatically call back an extension that is busy, does not
answer, or forwards you to voicemail.
After receiving a busy signal or no answer:
1 Press Camp-On, OR Flash, then 76.
2 Hang up.
When the target extension becomes available your
phone will ring:
3 Answer the ring to retry your call.
Cancel
Press 77.
Redial
Places a call to the last number dialed from the phone.
Press REDIAL, OR .
System Speed Dial
Dial frequently used phone numbers using a predefined code.
1Press SYSTEM DIAL, OR 89.
2 Enter the code used to represent the phone
number.
System Speed Dial Preview
(models with displays only)
Review the list of existing Speed Dial numbers.
1Press SYSTEM DIAL.
2 Use the volume buttons to scroll through list of
Speed Dial numbers.
3 Press SYSTEM DIAL again to dial the selected
speed dial number.
TAP (Erase Last Digit Dialed)
When dialing a number, use TAP to erase dialed digits as
needed.
Press TAP to delete the last digit dialed.
- OR -
Press TAP twice to erase all digits.
Voicecall (intercom)
Make a voice announcement to a specified extension.
1 Press VOICECALL, OR 82.
2 Dial the target extension.
MAKING CALLS
Call Pickup
Answer inbound calls on other extensions within your
pickup group.
Extension
Pick up any call coming into a specific extensions within your group.
1Press Extn Pickup, OR 75.
2 Dial the extension number of ringing station.
Group
Pick up any call coming into your group.
Press GROUP PICKUP, OR 74.
Call Waiting
Place the current call on hold to answer another incoming call.
1 Press CALL WAITING, OR Flash.
2Press TAP to return to the first call or to toggle between
two calls.
Disable
Disable Call Waiting for the current call only.
1 Press 70.
2 Dial your call.
Night Answer
Place the system into a mode in which all inbound calls are
redirected to a predetermined destination
Press NIGHT ANSWER, OR 85.
Cancel
Press NIGHT ANSWER, OR 86.
ANSWERING CALLS
for Vertical Edge 100, Edge 700,
Impact SCS, and Vodavi Digital Phones
QUICK
REFERENCE
GUIDE
Release 2.0 Service Pack 1 - April 2011

Vertical Edge 100 Specifications

General

Brand	Vertical
Model	Edge 100
Category	Telephone
Language	English

Summary

Making Calls

Caller ID Blocking

Keep caller ID private for the current call. Re-apply each time.

Call Return

Call back the last extension that called you.

Camp-On (Callback)

Automatically call back a busy, unanswered, or forwarded extension.

Redial

Places a call to the last number dialed from the phone.

System Speed Dial

Dial frequently used phone numbers using a predefined code.

System Speed Dial Preview

Review the list of existing Speed Dial numbers on models with displays.

TAP (Erase Last Digit Dialed)

Erase dialed digits as needed when dialing a number.

Voicecall (intercom)

Make a voice announcement to a specified extension.

Answering Calls

Call Pickup

Answer inbound calls on other extensions within your pickup group.

Call Waiting

Place current call on hold to answer another incoming call.

Night Answer

Redirect all inbound calls to a predetermined destination.

Introduction

The Flash Button

Phone Settings

Handset and Speaker Volume

Adjust volume during a call. The last setting is saved.

Display Contrast

Adjust display contrast level using menu options.

Ring Volume

Adjust the volume level for incoming calls.

Ring Tone

Change the sound of the tone for incoming calls.

Additional Features

Do Not Disturb (DND)

Block incoming calls and pages, redirecting them elsewhere.

Centrex Access

Access Centrex features by entering feature codes after dialing 80.

Log Incident

Log a time stamp in system trace logs for troubleshooting.

Message Waiting

Access voicemail prompts to retrieve messages.

Mute

Prevent the other party from hearing your phone's audio.

Transferring Calls

Transfer (Blind)

Transfer a call without announcing it to the recipient.

Transfer (Consultation)

Announce a call to the recipient before transferring.

Transfer to Voicemail

Transfer a call directly into a voice mailbox.

Forwarding Calls

Forward (External)

Forward calls to an external phone number when away from the office.

Forward (Internal)

Forward calls to another extension when away from your phone.

Forward (Cancel - Internal/External)

Cancel any active call forwarding settings.

Forward (Follow-Me)

Specify an extension to forward calls to from any system phone.

Forward (Cancel - Follow Me)

Cancel the Follow-Me call forwarding setting.

Conference Calls

Paging

Page (System)

Send a page over all digital phones and overhead public address system.

Page (Zone)

Send a page to a specific group of digital phones.

Placing Calls on Hold

Call Park (Directed)

Place call in parked state for retrieval from any Wave phone.

Call Park (Self)

Park call on own extension for retrieval from any Wave phone.

Call Park (System)

Park call in one of ten slots for retrieval from another phone.

Hold

Put current call on hold to use other phone features.

Reconnect

Retrieve a call that has been placed on hold.