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Details description and operation of features in Vertical Summit Release system software.
Features arranged alphabetically in nine major groupings for system organization.
Alphabetical listing of features with description and operation details.
System supports station numbering plans from two to eight digits, using prefix and add digits.
Allows tracking of specific calls by entering a variable length identifier for call cost allocation.
Controls access to features like Voice Mail, Call Forward, DISA, and LCR based on system database codes.
Configures phones to automatically record calls to a Voice Mailbox or UCS Client hard drive.
Integrates routing, agent monitoring, and call statistics for efficient call handling.
Routes calls based on caller-entered digits compared to the ICLID Table entries for call destination.
Manages agents within an ACD group, including status, login/logout, and help requests.
Allows agents to request assistance from a Supervisor without interrupting an active conversation.
Assigns stations/Agent IDs to ACD groups, allowing login/logout from any station.
Enables agents to control their On/Off-duty status and assign a Reason code for off-duty states.
Allows ACD groups to provide announcements to incoming callers with control timers.
Manages ACD groups, monitors agent calls, controls agent status, and displays group status.
Allows supervisors to monitor agent calls for training or assistance, with muted microphone.
Enables ACD supervisors to view and control agent statuses (On/Off Duty) within a group.
Allows rerouting of incoming calls to other stations, groups, VM, or off-net numbers based on type and condition.
Allows parking active internal/external calls in special locations (Park Orbits) for easy access from any station.
Transfers outside calls to another destination, establishing an unsupervised conference.
Transfers an active call over an external line to another destination, establishing an unsupervised conference.
Allows arrangement of stations and external contacts into groups for conferences with up to 13 members.
Arranges stations and external contacts into groups for conferences, supporting up to 13 members per group.
Activates DND on a phone to prevent incoming calls and page announcements, useful during meetings or busy periods.
Assigns iPECS IP/LDP phones as Hot Desk phones, allowing agents to log in with their station number and attributes.
Provides AA/VM application via Voice Store and Forward (VSF) Gateway, storing announcements, greetings, and messages.
Manages mailboxes, allowing administrators to add, delete, reset passwords, record greetings, and send broadcast messages.
Administrator mailbox provides access to other mailboxes for management, recording greetings, and sending broadcast messages.
Allows accessing Mail Box locally or remotely to play new/saved messages, set greetings, or disconnect.
Supports T.38 protocol for translating analog fax tones to digital signals for transmission over IP networks.
Defines routing for outgoing calls based on dialed number, time, day, and assigned routes to achieve Least Cost Routing.
Accesses and modifies system database via keypad/Flex buttons or Web server for administration and maintenance.
Accesses and modifies system database using keypad/Flex buttons, with potential password requirement for Admin access.
Controls remote modules and terminals via Centralized Control T-NET or Distributed Control Network, ensuring transparent access to features and resources.
Each iPECS system controls registered devices, communicating via QSig or H.450 for networking capabilities.
Transfers active calls (internal/outside) across Distributed Network using screened or unscreened transfer via Join or Re-route signaling.
Monitors, stores, and outputs traffic statistics covering system resources for performance evaluation and trend analysis.
Covers operational statistics for Attendants, outputting reports periodically or upon request for defined analysis periods.
Routes incoming calls based on scenarios defined by characteristics like caller ID, time, and destination, with priority over other routing.
Allows setting up to five wake-up/alerting times with audible and visual signals, repeating based on selected type.
Permits authorized extensions to intrude into existing calls, establishing a conference with the supervisor and parties.
Assigns Flex buttons for one-button calling to stations and displays station status (busy/ringing) via LED.
Provides non-blocking intercom calls to all stations by dialing applicable digits as defined in the Station Numbering Plan.
Places active Intercom calls on hold, providing music-on-hold and recalling the user after Exclusive Hold Recall Timer expiration.
Changes Intercom call signaling mode from Tone ring to Voice announce or vice versa for incoming calls while station is idle.
Activates station message wait indication for call back and provides CLI message wait log with caller ID, date, and time.
Generates CLI message wait log for external calls abandoned before answer, providing caller ID, date, and time for review.
Connects and transmits voice announcements to Internal/External Page zones, grouping stations to receive pages.
Transmits voice announcements to Internal/External Page zones or All Call pages, with warning tone and page time-out.
Allows stations to page idle and talking stations, disconnecting current calls for emergency pages, similar to All Call Page.
Places lines with faults (PRI/SIP Trunk) in Out-of-Service, returning them automatically upon recovery.
Configures Caller ID signal type (FSK, DTAS FSK, DTMF, Russia-CID) for analog CO lines based on regional variations.
Recognizes brief open/ground connections ("Flash") on analog CO lines for new dial tone, PBX features, or call transfer.
Routes incoming calls directly to specific stations or system facilities using collected digits and DID conversion types.
Compares dialed digits with Digit Conversion Table for conversion according to programming, service mode, and LCR configuration.
Allows incoming callers to gain access to system resources/features via outside lines, providing intercom dial tone or system announcement.
Allows placing calls using an IP path, accepting user-dialed digits as IP address for the called party, using asterisk for dots.
Provides protocol conversion between H.323 v4 and iPECS protocol for VoIP channels to connect to external H.323 networks.
Supports H.323 protocol for VoIP channels, enabling connection to external H.323 networks and supplementary services.
Supports BRI and PRI ISDN circuits, configurable via PRIU Interface board for E1 or PRI ISDN operation.
Receives calling/answering party identification in ISDN messages (CLIP/COLP), displaying it on iPECS IP/LDP Phones and in call records.
Provides access to enhanced ISDN services like Call Deflection, implemented under ETSI regime.
Forwards incoming calls on ISDN lines directly through ISDN to a desired telephone number without system connection.
Sends station ID (telephone number) to other party as CLIP/COLP, constructing Id from Area Code, Table value, and Station CLI.
Groups outside lines for station access, common dial codes, and type separation (analog, digital, IP), with specific groups for unused and private lines.
Assigns Ring-No-Answer Preset Forward destinations to outside lines, routing calls and potentially forwarding to VM.
Programs audible signals for incoming calls on specified lines, with separate assignments for Day, Night, Timed modes, and optional delays.
Assigns exclusive use of outside lines to stations via a special Line Group (00), requiring a Flex button for appearance.
Notifies and allows screening of calls sent to Voice Mailbox via Ring or Speaker mode, with options to leave message or talk.
Allows access to internal/external resources by pressing Line/station buttons without lifting handset or pressing [SPEAKER] button.
Extends Station ICR, allowing configuration and assignment of up to ten scenarios per Call Profile to route incoming calls.
Allows waiting for internal/external calls with available flexible buttons, indicated by blinking LED, LCD display, and audible muted ring.
Activates One-time DND during an active call to prevent interruption, routing subsequent calls based on precedence.
Uses built-in speaker to monitor calls with handset for conversation, enabling room occupants to listen to both parties.
Sets signaling for incoming ICM calls (Tone ring, Voice announce) while station is idle, affecting response and announcements.
Turns off microphone to stop audio transmission from handset, speakerphone, or headset, indicated by [MUTE] button LED.
Allows placing and receiving calls with handset on-hook using Speakerphone, automatically activating Speakerphone via Auto Speaker Select.
Displays assigned Line name instead of number in LCD for outside calls when Line name and Name display are enabled.
Assigns stations to access different system resources (Prime Line) on off-hook event, defined as immediate or delayed.
Stores last dialed number (up to 48 digits) in buffer for future redial, saved in memory until new number is stored.
Connects DSS/BLF Consoles to iPECS IP/LDP Phones for additional Flex buttons, useful for Attendant/Secretarial positions.
Responds to Voice Over calls without disconnecting existing call by sending pre-programmed or [DND] button text messages.
Equips iPECS IP/LDP Phones with speakerphone circuitry for hands-free conversations, with options for mute and group listening.
Assigns Flex buttons to access features, functions, and resources like DSS/BLF, Speed Dial, and Line appearance.
Establishes scenarios to route incoming calls based on Time, Day, Date, and Caller ID to desired destination with priority.
Programs functions, features, accesses status, and assigns special feature codes to Flex buttons via Station User Program Codes.
Records active conversations to Voice Mailbox or UCS Client, supporting all call types including internal, external, and conference calls.
Provides voice announcements during off-hook calls (internal/outside), allowing response via Camp-On or Silent Text Messaging.
Allows an alternate answer point when the primary attendant station is unavailable, routing calls to the next available attendant.
Allows any station to call the Attendant, queuing calls if the Attendant is busy and delivering to the first available.
Defines system capacities for Attendants (System/Main) and their roles in receiving dial '0' calls and system management.
Recalls held calls to the station or Attendant after a hold timer expires, with options for disconnection.
Allows Attendants to print reports, assign codes, control features, record announcements, and manage service modes.
Allows Attendants to forward calls unconditionally, on busy, or on no answer to other stations or groups.
Enables System Attendants to forward incoming outside calls to remote off-net locations via Speed Dial bins.
Controls system ring assignments based on time and day, allowing manual or automatic switching between Day, Night, Timed, or Scenario modes.
Connects standard DSS/BLF Consoles to systems for additional Flex buttons, useful for Attendant/Secretarial positions.
Allows System Attendants to place outside lines out-of-service, disabling outgoing calls while processing incoming calls normally.
Allows Attendant or Secretary to override DND status of a station to signal an awaiting call.
Alerts Attendant to emergency calls with tone and display, including calling station info; stores recent emergency calls for review.
Allows System Attendant to cancel features like DND, Call Forwarding, and Custom Messages active at other stations.
Windows-based PC application providing visualization of Attendant functionality for simplified control of features and status.
Allows Attendant to intrude upon active station conversations, establishing a conference with intrusion tone if assigned.
System Attendant selects LCD time and date formats (Month/day/year or Year/month/date; 12/24 hour) for all iPECS IP/LDP Phones.
System Attendant sets system Time/Date, with options for manual entry or synchronization via ISDN or NTP server.
Allows SLT users to engage in two calls, alternating between parties privately via Transfer or Camp-On Broker Call.
Delivers howler tone as an error indication to SLT stations that go off-hook without dialing or exceed inter-digit time.
Configures hook-switch Flash function for SLT for Transfer, Drop, Ignore, or Hold Release operations.
Provides stutter dial tone and software-controlled lamp flash on SLTs for Message Waiting indication.
Allows SLT users to program a name displayed on caller's LCD instead of station number.
Allows SLT phones to receive Caller ID of transferred outside calls instead of station number, sent after transfer completion.
Supports basic SIP Extension service connecting SIP phones via VoIP, enabling call placement, reception, hold, transfer, and access to system features.
Automatically configures Ericsson-LG Enterprise SIP phones from Summit database Provisioning Tables via TFTP.
Proprietary FMC implementation combining mobile service with SIP Call services for calls directed to VMEX via SIP trunk.
iPECS UCP supports Standard/Premium Clients for PC & Mobile services, including collaboration, video calling, and conference management.
UC Client enables call control with station numbers (DSN) via No Voice (NV) or With Voice (WV) methods.
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