Vertical Summit80 - Integrated Auto Attendant;Voice Mail; Integrated AA;VM Overview

Vertical Summit80 & Summit800
Feature Description and Operation Manual Issue 1.2
140
2.47 Integrated Auto Attendant/Voice Mail
2.47.1 Integrated AA/VM Overview
Description
The integrated AA/VM application is provided through the Voice Store and Forward (VSF)
Gateway incorporated in the KSU main board and includes an application processor, four (4)
access channels and 1 hour of storage. The storage can be increased to 16 hours with the
addition of the Memory Expansion Unit.
The memory is employed to store System announcements, Voice mail (greetings and messages),
and various system prompts. The system prompts (time, date, etc.) are employed by the Auto
Attendant and Voice Mail applications as well as other system features.
A second separate Gateway with four (4) access channels and 15 hours of storage is available
for the Summit.
Operation
System
Operation of the integrated AA/VM is automatic based on configuration.
Conditions
Programming
Related Features
 Station Groups
 Automatic Call Distribution
 Delayed Auto Attendant
 Direct Inward System Access (DISA)
 Direct Inward Dial (DID)
 Remote Message Retrieval
 Multiple Language Support
 MOH (Music-On-Hold)
 Integrated Auto Attendant
 Integrated Voice Mail
Hardware
 Summit80 MEMU AA/VM 15 hour Memory Expansion Unit
 Summit80 MEMU2 AA/VM 60 hour Memory Expansion Unit
 Summit80 VVMU, 2
nd
VSF Gateway
 Summit800 VMIB