Vertical Summit80 - 2.7.3.3 Agent Help Request

Vertical Summit80 & Summit800
Feature Description and Operation Manual Issue 1.2
8
2.4 Authorization Codes (Password)
Description
Authorization Codes provide a means to control access to Voice Mail, Off Premise Call Forward,
Walking COS (Class of Service), or DISA and may be required for outgoing outside Line or LCR
access based on configuration of the Summit system database. When you dial an Authorization
Code that matches an Authorization Code stored in the database, the system invokes the Station
COS (Class of Service) or the COS (Class of Service) assigned to Authorization code. Each
Authorization code has separate Day/Night mode COS (Class of Service) assignments.
There are two types of Authorization Codes, Station and System. A Station Authorization Code is
specifically related to a given station and intended for a single user. The System Authorization
Codes are intended for use by any station in the system.
The Station Authorization Codes includes the associated station number and the assigned code.
The structure of the System Authorization code can be set as either ―*‖, or ―*‖ the Authorization
table index and the code digits. The later allows duplicate codes to be employed using entry of
table index to provide a unique identification of the entry.
The Administrator and Attendants are permitted to assign any Authorization code including codes
for another station. Normal users may only assign the Station Authorization code for the specific
station.
Operation
iPECS IP & LDP Phones
To assign a Station Authorization Code:
1. Press the [TRANS/PGM] button.
2. Dial ―33‖, the Authorization Program Code.
3. Dial the Station number.
4. Dial the Authorization Code (1 to 12 digits).
5. Press the [HOLD/SAVE] button.
To enter an Authorization Code when second dial tone is received:
1. Dial the Station number for the Station Authorization code or, for a System Authorization
Code, dial ―*‖ or ―*‖ and the Authorization table index.
2. Dial the corresponding Authorization Code.
3. Place your call as normal.
SLT
To assign a Station Authorization code:
1. Lift the handset.
2. Dial SLT Program Mode Entry code ―561‖.