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Allows tracking of specific calls by entering a non-verified variable length identifier for a call.
Provide means to control access to Voice Mail, Off Premise Call Forward, Walking COS, or DISA.
Configures IP or LDP Phones to automatically record calls to a Voice Mailbox or hard disk drive.
Incorporates flexible incoming call routing, real-time agent monitoring, supervision, and call record statistics.
Allows requesting system retry of busy or no answer external calls until connected or feature is cancelled.
Ensures privacy on all communications; can be disabled to allow intrusion and conference establishment.
Allows selected incoming calls to be re-routed to other stations, groups, VM, or outside lines.
Forwards calls to a pre-determined destination assigned in the system database with separate treatment for outside/intercom calls.
Allows placing Internal & External calls in a holding location (Park Orbit) for easy access from any station.
Enables answering incoming/transferred intercom and outside calls ringing at another station.
Routes outside incoming calls based on called number and Line group, rerouting to an outside number, networked system, or station via DISA.
Allows transferring outside calls over an external line to another destination, establishing an Unsupervised Conference.
Notifies a busy station of a waiting call with a 'Camp-On' tone and allows the called station to respond.
Allows arranging stations and external contacts into groups for conference calls.
Handles incoming DISA calls with a delay, routing to System Auto Attendant announcement after timers expire.
Incorporates routines for diagnostics, database management, software upload/download, and OS level tools.
Assigns dialing privileges for stations, DISA lines, and Authorization Codes via Class of Service (COS) and Exception Tables.
Activates DND for a phone to prevent incoming calls from ringing and blocks page announcements.
Handles emergency calls, overriding toll restrictions and providing caller location support.
Provides support for an adjunct Auto Attendant/Voice Mail system via connection to SLT ports.
Places active calls on hold automatically or via user action, supporting Line to Line Automatic Hold.
Assigns Hot Desk phones allowing users (Agents) to login, taking on Agent's attributes; calls forward upon logout.
Employs Incoming Calling Line Id (ICLID) to determine routing of incoming external calls.
Provides AA/VM application through VSF Gateway, storing announcements, voice mail, and system prompts.
Defines appropriate routing for outgoing calls based on dialed number, optimizing for Least Cost Route for Long Distance calls.
Registers mobile phone to a station, allowing placing and receiving calls through the system.
Assigns Flex buttons to provide one-button calling to another station with LED indicating station status.
Transfers an active Intercom call to other stations, screened or unscreened, placing the station on Exclusive Hold.
Activates Station Message Wait indication to request a Call Back when a called station does not answer or is in DND.
Allows transmitting voice announcements to internal/external Page zones or all systems.
Allows stations to page not only idle stations and external page ports but also talking stations during an emergency.
Routes incoming calls directly to specific stations or system facilities using dialed digits, with three conversion types.
Allows incoming callers access to system resources/features by answering the call and providing intercom dial tone or system announcement.
Supports BRI and PRI ISDN circuits, enabling features like Calling/Called Party Identification.
Notifies user and allows call screening (Ring or Speaker mode) when a call is sent to a Voice mailbox.
Allows waiting for internal/external calls if flexible buttons are available, indicated by LED and LCD.
Activates DND for the duration of an active call, preventing interruption from other calls.
Assigns Flex buttons to access features, functions, and resources like DSS/BLF, Speed Dial, and Line appearances.
Establishes scenarios to route incoming calls based on Time, Day, Date, and Caller ID to a desired destination.
Records active conversations to Voice Mailbox or UCS Client hard disk drive; requires a {RECORD} button.
Allows an Alternate answer point when the Attendant station is in an unavailable mode, routing calls to the next available Attendant.
Allows any station to call the Attendant by dialing '0'; busy calls are queued to the Attendant group and delivered to the first available.
Alerts the Attendant with tone and display for emergency calls placed by stations, allowing history review.
Connects SIP phones via VoIP channel using RFC-3261, supporting features like Call Forward, DND, and Conference.
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