Summit & Summit 800
Feature Description and Operation Manual Issue 1.2
137
2.45 ICLID Call Routing
Description
The system can employ ICLID (Incoming Calling Line Id) to determine the routing of incoming
external calls. Each outside Line, including DID Lines, may be assigned to employ ICLID routing.
The system will compare the received ICLID to entries in the ICLID Routing Table and, if a match
is found, will route the call to the destination defined in the ICLID Ring Assignment Table.
Destinations can be System announcement, integrated or external Voice Mail, a station or a
station group.
An ACD group may be assigned to route calls employing the ICLID Tables. When configured,
ACD calls re-route based on the “Caller Entered ICLID”.
Operation
System
System implements routing automatically based on database entries and the received ICLID.
Conditions
1. If the received ICLID does not match an entry in the ICLID Route Table, the call is
routed based on the type and other programming (Ring assignments, etc.) for Line.
2. For analog CO Lines, the system will await receipt of valid ICLID for the ICLID Ring
Timer. At expiration of the timer, if ICLID is not received, the call is routed based on the
type and other programming (Ring assignments, etc.).
3. The ICLID received from the Line must be a telephone number to match an ICLID
Route Table entry.
4. If ICLID routing is enabled for a DID Line, DID Call Wait is disabled.
Programming
Keyset Admin.
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