Vertical summit 800 - 2.38 External Auto Attendant;Voice Mail

Summit & Summit 800
Feature Description and Operation Manual Issue 1.2
118
2.38 External Auto Attendant/Voice Mail
2.38.1 AA/VM Group
Description
The system provides support for an adjunct Auto Attendant/Voice Mail system via connection to
SLT ports. When a call arrives for the External AA/VM Group, the system will search the group for
an idle port and deliver the call.
Signaling information between the iPECS and external AA/VM system may be assigned for in-
band DTMF signaling or the SMDI (Simplified Message Desk Interface) signaling protocol over
the assigned iPECS system RS-232 port.
Operation
The system will interface with the External AA/VM based on database assignments.
Conditions
1. Selection of SMDI or in-band signaling can be configured using Virtual Dip Switch
settings (PGM 453-button 2 or the Maintenance admin).
2. Only one AA/VM Group (Internal or External) can be defined in the system. Multiple
definitions will cause erroneous system operation.
Programming
Keyset Admin.
STATION GROUPS Station Group Assignment (PGM 190)
Station Group Attributes (PGM 191)
TABLES
Voice Mail Dialing Table (PGM 234)
DIP SWITCH
Virtual Dip Switch (PGM 453-Button 2)
Web Admin.
STATION GROUP
DATA
Station Group Assignment, VSF Group, Station Group
Attributes
TABLES DATA
Voice Mail Dialing Table
MAINTENANCE
TRACE
Trace Virtual Dip Switch SMDI Setting
Related Features
 In-band (DTMF) Signaling
 SMDI (Simplified Message Desk Interface)