Vertical Summit80 & Summit800
Feature Description and Operation Manual Issue 1.2
162
2.47.3.13 Personal CCR/User Greeting DISA
Description
Your integrated Voice Mail User greeting can have an associated Personal CCR Table
configured by your system Administrator. While listening to your greeting, outside callers may dial
a digit that that correlates to a destination in the Personal CCR Table. When the digit is dialed,
the caller is routed to the defined destination.
The available destinations, shown below, are the same as the system CCR tables employed for
Auto Attendant.
Station
Station group
Speed Dial number
Conference Room
Page Zone
Voice Mail
System Announcement
Company Directory
Networking station number
System VM greeting
In addition, the system will monitor digits for a station number. If the user dials a station number,
the system will transfer the caller to the station.
If this option set to OFF, CCR table is not worked, and next following digits are available, and
follow system DISA call flow.
Operation
Outside Caller
To use Personal CCR,
1. Call or be transferred to a Station with Personal CCR active.
2. During or within the CCR analysis timer, dial a digit from the User Greeting instructions.
3. The caller routes to the CCR destination or to the DID/DISA destination if the CCR
destination is unavailable.
Conditions
1. If the CCR destination is Busy/Error/No Answer case, the user greeting is replayed.
2. ―*‖ or ―#‖ can be programmed in PGM 128 table for special purpose.
3. The Personal CCR option is available to outside callers only.
4. Personal CCR use must be enabled, you must record your Voice Mail User Greeting
and your calls must forward to your integrated Voice Mailbox for this feature to function
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