Vertical Summit80 - 2.47.3.9 Message Retrieval

Vertical Summit80 & Summit800
Feature Description and Operation Manual Issue 1.2
143
Flexible DID Conversion Table (PGM 231)
Web Admin.
STATION DATA
VM Attributes VSF Access
CO LINE DATA
CO/IP Ring Assignment
DID Service Attributes
STATION GROUP
DATA
Station Group Assignment
Station Group Attributes
SYSTEM DATA
Common Attributes DISA Retry Counter, DID/DISA
Destination
System Timers CCR Inter-Digit Timer, VSF User Maximum
Record Timer, VSF Valid User Message Timer
TABLES DATA
CCR (Customer Call Routing) Tables
Flexible DID Conversion
Related Features
 Station Groups
 Automatic Call Distribution
 Delayed Auto Attendant
 Direct Inward System Access (DISA)
 Direct Inward Dial (DID)
 Remote Message Retrieval
 Multiple Language Support
 MOH (Music-On-Hold)
Hardware
2.47.2.1 Company Directory
Description
The integrated AA incorporates a Company Directory. A caller that reaches a configured CCR or
Flexible DID Table can select to Dial-by-Name and will be prompted to spell the last three
characters of the desired station user name using the dial pad. If the entry matches a Name in the
database, the call is transferred to the station. If multiple matches exist, the system plays the
name greeting for the first nine (9) matches and the caller can select the appropriate station to
receive the call. If no matches exist the caller is prompted to reenter the name (three characters).
The caller may retry the name entry based on the DISA Retry counter.
To be included in the directory, you must record a ―Name Greeting‖ and your first and last name
must be assigned in the system database.