External device is connected, but no image appears on the ViewSonic Monitor screen: what to do?
First, ensure that the power is on. Next, check the connecting cable to make sure it is properly and securely connected. You may also need to adjust the brightness and contrast settings.
What to do if USB devices connected to the ViewSonic VG2455 do not work?
Make sure the USB cable is connected properly. If applicable, try changing to a different USB port. Some USB devices require a higher electric current, so connect the device directly to the computer.
Why is there no audio output from my ViewSonic VG2455?
If using headphones, make sure the mini stereo jack is properly and securely connected. Also, ensure that the volume is not muted and is not set to 0. Finally, check the Audio Input setting.
What to do if control panel keys do not work on ViewSonic VG2455?
Ensure you are pressing only one key at a time. If the keys still don't work, try restarting the computer.
Why are some menus not selectable in the OSD on my ViewSonic Monitor?
Try restarting the computer. If that doesn't resolve the issue, adjust the ViewMode or the input source. As a final option, reset the monitor to factory settings.
What to do if my ViewSonic Monitor has no power?
First, ensure the monitor is turned on by pressing the Power button. Next, verify that the power cord is correctly and securely connected to the monitor. Finally, test the power outlet by plugging in another electrical device to confirm it's supplying power.
What to do if the OSD Menu does not appear on the ViewSonic VG2455 screen?
First, check whether the OSD Menu is locked by pressing and holding keys 2 and 3 for 10 seconds. If that doesn't work, turn off the monitor, unplug the power cord, plug it back in, and then turn on the monitor. As a last resort, reset the monitor to factory settings.
Why does the screen appear yellow on my ViewSonic VG2455 Monitor?
Make sure the 'Blue Light Filter' is turned Off.
How do I center the screen correctly on my ViewSonic VG2455?
Adjust the resolution to the correct Aspect Ratio. If the issue persists, adjust the horizontal and vertical controls via the OSD Menu, or reset the monitor to factory settings.
How to fix blurred screen image on ViewSonic Monitor?
If the screen image or text is blurred on your ViewSonic monitor, adjust the resolution to the correct Aspect Ratio. If the issue persists, reset the monitor to factory settings.
Provides step-by-step instructions for attaching the monitor stand.
Guides on how to connect the monitor to a power source.
Details on connecting the monitor via HDMI cable.
Details on connecting the monitor via DisplayPort cable.
Explains how to connect USB devices to the monitor.
Methods for adjusting monitor height, tilt, swivel, and pivot.
Instructions for tilting the monitor forwards or backwards.
Solutions for when the monitor does not turn on.
Solutions for issues like no image, wrong colors, or blurred image.
Solutions for OSD menu not appearing or keys not working.
Solutions for no audio output or USB device problems.
ViewSonic's liability limitations for damages.
Details of what is covered under the Mexico warranty.
List of conditions and damages not covered by the Mexico warranty.
General| Package type | Box |
|---|---|
| Package depth | 396 mm |
| Package width | 595 mm |
| Package height | 210 mm |
| Package weight | 9400 g |
| Panel type | AH-IPS |
| Pixel pitch | 0.275 x 0.275 mm |
| Screen shape | Flat |
| Display surface | Matt |
| Display diagonal | 23.8 \ |
| Display technology | LED |
| Native aspect ratio | 16:9 |
| Maximum refresh rate | 60 Hz |
| Viewable size, vertical | 297 mm |
| Contrast ratio (dynamic) | 50000000:1 |
| Display number of colors | 1.67 billion colours |
| Viewable size, horizontal | 527 mm |
| Digital vertical frequency | 50 - 75 Hz |
| Digital horizontal frequency | 24 - 82 kHz |
| Display brightness (typical) | 250 cd/m² |
| HDMI | Yes |
| HDMI version | 1.4 |
| USB hub version | 3.2 Gen 1 (3.1 Gen 1) |
| DisplayPort version | 1.2 |
| USB upstream port type | USB Type-B, USB Type-C |
| Number of upstream ports | 2 |
| USB Type-A downstream ports quantity | 3 |
| Pivot angle | 0 - 180 ° |
| Tilt angle range | -5 - 40 ° |
| Cable lock slot type | Kensington |
| Number of OSD languages | 14 |
| Panel mounting interface | 100 x 100 mm |
| NVIDIA G-SYNC | - |
| Compatible operating systems | Windows 7, Windows 8, Windows 8.1, Windows 10, macOS |
| AC input voltage | 100 - 240 V |
| AC input frequency | 50 - 60 Hz |
| Power consumption (standby) | 0.3 W |
| Power consumption (typical) | 17.8 W |
| Operating temperature (T-T) | 0 - 40 °C |
| Operating relative humidity (H-H) | 20 - 90 % |
| RMS rated power | 4 W |
| Certification | cTUVus, FCC-B, ICES003, Energy Star 8.0, EPEAT Silver, CEC, MX-CoC, Mexico Energy, CE, CE EMC, CB, RoHS, ErP, REACH, WEEE, EAC, UkrSEPRO, BSMI, PSB, RCM, GEMS, CCC, China RoHS, China Energy Label |
| Product color | Black |
| Country of origin | China |
| Market positioning | Business |
| Cables included | AC, USB, USB Type-C |
| Harmonized System (HS) code | 85285210 |
Weight and Dimensions| Depth (with stand) | 202 mm |
|---|---|
| Width (with stand) | 539 mm |
| Height (with stand) | 512 mm |
| Weight (with stand) | 6400 g |
| Depth (without stand) | 52 mm |
| Height (without stand) | 320 mm |
| Weight (without stand) | 4000 g |
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