ViewSonic VG2456a User Manual

55
Problem or Issue Possible Soluons
The screen appears
yellow
• Make sure the “Blue Light Filter” is O.
The OSD Menu does
not appear on the
screen
• Check whether the OSD Menu is locked.
• Turn o the monitor, unplug the power cord, plug it
back in, and then turn on the monitor.
• Reset the monitor to factory sengs.
The Quick Menu
doesn’t appear
• Restart the computer.
• Turn o the monitor, unplug the power cord, plug it
back in, and then turn on the monitor.
• Reset the monitor to factory sengs.
Some menus are not
selectable in the OSD
• Restart the computer.
• Adjust the ViewMode or the input source.
• Reset the monitor to factory sengs.
Control panel keys do
not work
• Press only one key at a me.
• Restart the computer.
No audio output • If using ear-/headphones, make sure the mini stereo
jack is properly and securely connected.
• Make sure the volume is not muted, nor set to 0.
• Check the Audio Input seng.
The monitor will not
adjust
• Make sure there are no obstrucons near or on the
monitor, and that there is adequate spacing.
• Follow all steps in “Using the Monitor”.
USB devices connected
to the monitor do not
work
• Make sure the USB cable is connected properly.
• Try changing to a dierent USB port (if applicable).
• Some USB devices require a higher electric current;
connect the device directly to the computer.
External device is
connected, but no
image appears on the
screen
• Make sure the Power is On
• Check the connecng cable to make sure it is
properly and securely connected. Loose or broken
pins in the cable connector could cause an improper
connecon.
• Adjust the brightness and contrast sengs.

ViewSonic VG2456a Specifications

General

Color	black
Screen Type	led
Tiltable	yes
Wall Mount	100mm x 100mm
Touch Screen	no
Webcam	no
OS Compatibility	windows
Screen Size	23.8 inches
Panel Type	ips
Aspect Ratio	16:9
Resolution	1920 x 1080
Native Resolution	1920 x 1080
Refresh Rate	60hz
Horizontal Viewing Angle	178 degrees
Vertical Viewing Angle	178 degrees
Response Time	5 milliseconds
Brightness	250 candela per square meter
Contrast Ratio	1000:1
Synchronization	not applicable
Horizontal Scan Rate	82 kilohertz
HDR	no
Built-In Speakers	yes
HDMI Ports	1
USB Type B Ports	1
Display Port Inputs	1
Power Consumption	13.7 watts
Depth with Stand	8 inches
Height with Stand	16 inches
Width with Stand	21.2 inches
Depth without Stand	2 inches
Height without Stand	12.6 inches
Net Weight without Stand	14.1 pounds