ViewSonic VG2457V - Page 61

61
Problem or Issue Possible Soluons
The screen appears
yellow
• 
The OSD Menu
does not appear
on the screen/the
OSD controls are
inaccessible
• Check whether the OSD Menu is locked.
• 
back in, and then turn on the monitor.
• 
Control panel keys do
not work
• 
• Restart the computer.
Some menus aren’t
selectable in the OSD
• Adjust the ViewMode or the input source.
• 
No audio output
• If using ear-/headphones, ensure the mini stereo
jack is connected.
• Make sure the volume is not muted, nor set to 0.
• 
The monitor will not
adjust
• 
monitor, and that there is adequate spacing.
• 
Angle”.
USB devices connected
to the monitor do not
work
• Make sure the USB cable is connected properly.
• Try changing to another USB port (if applicable).
• 
connect the device directly to the computer.
The external device
is connected, but no
image appears on the
screen
• Make sure the Power is On
• Adjust brightness and contrast via the OSD Menu.
• 
properly and securely connected. Loose or broken
pins in the cable connector could cause an improper
