ViewSonic ViewBoard ID710 - FAQ

26
FAQ
Queson Possible Soluons
How to nd out
whether the driver was
installed properly?
• Aer the driver was properly installed, and when
the tablet and computer are connected properly, a
small driver icon will appear in the icon tray of the
computer.
• When the electromagnec pen is used on the
tablet, it will be able to control the cursor properly,
and it will be able to sense pressure during the
pressure test in the driver control panel.
What should I do if the
small digital control
panel icon did not
appear in the icon tray
of the computer aer
driver installaon was
completed?
• If the driver was installed for the rst me, the
computer must be restarted aer installaon to let
the driver complete the inial installaon.
• Make sure that the tablet is connected properly
to the USB interface of the computer (it is
recommended to connect to the USB interface at
the back of the computer) and has not become
loose.
• If it was conrmed that the tablet was connected
to the USB interface of the computer but there was
sll no small driver icon, please try to connect to
other USB interfaces and restart the computer.
The tablet cannot be
used properly, how do
I determine whether
the malfuncon is a
hardware or soware
issue?
• Connect the tablet with another computer to test
it; if the tablet and the electromagnec pen can be
used on the other computer like a mouse without
installing the driver, it means that the malfuncon
was caused by the current computer.
How does the tablet
realize drawing
creaons?
• The tablet is only a type of input device for
computers; it is considered hardware,and not
drawing soware.
• If you want to perform drawing creaons, it must
be used with corresponding drawing soware to
realize drawing creaons. It is recommended you
purchase or download related drawing soware.