What to do if the OSD Menu does not appear on the screen or the OSD controls are inaccessible on ViewSonic Monitor?
Check whether the OSD Menu is locked on your ViewSonic monitor. If it is, press and hold the 3 and 5 key for 10 seconds. If that doesn't work, turn off the monitor, unplug the power cord, plug it back in, and then turn on the monitor. As a last resort, reset the monitor to factory settings.
Why do some menus aren’t selectable in the OSD on my ViewSonic VS18401 Monitor?
Adjust the ViewMode or the input source on your ViewSonic monitor. If problems persist, reset the monitor to factory settings.
Why do the control panel keys not work on my ViewSonic VS18401 Monitor?
Press only one key at a time on your ViewSonic monitor's control panel. If the issue persists, restart the computer.
Why is there no audio output from my ViewSonic VS18401 Monitor?
If you're using headphones, ensure the mini stereo jack is connected to your ViewSonic monitor. Make sure the volume is not muted, nor set to 0. Check the Audio Input setting as well.
Why will my ViewSonic VS18401 not adjust?
Make sure there are no obstructions near or on the monitor, and that there is adequate spacing.
General| Screen Size | 24 inches |
|---|---|
| Panel Type | IPS |
| Brightness | 250 cd/m² |
| Contrast Ratio | 1000:1 |
| Response Time | 5 ms |
| Connectivity | HDMI, VGA |
| Aspect Ratio | 16:9 |
| Refresh Rate | 60 Hz |
| Resolution | 1920 x 1080 (Full HD) |
| Viewing Angle | 178° (H) / 178° (V) |
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