ViewSonic VS18497

105
Touch Funcon
Problem or Issue Possible Soluons
Touch funcon does
not work
1. Check that drivers are installed correctly.
2. Reinstall driver(s).
3. Check setup and align it.
4. Check whether the touch pen is working properly.
Video Not Working Properly
Problem or Issue Possible Soluons
No picture/ No sound
1. Check the Power status.
2. Check the signal cable.
3. Check that the internal PC is installed correctly.
Picture is unclear or
cuts in and out
1. Check the signal cable.
2. Check if other electronics are interrupng the signal.
Poor picture
1. Adjust chroma, brightness, and contrast sengs in
the menu.
2. Check the signal cable.
Audio Not Working Properly
Problem or Issue Possible Soluons
No sound
1. Press the Mute/Unmute buon.
2. Adjust the volume.
3. Check the audio cable.
One speaker only
1. Adjust the sound balance in the menu.
2. Check the sound control panel sengs of the
computer.
3. Check the audio cable.
NOTE: SPDIF and Earphone only work in ViewBoard
Player, HDMI, Type-C, and DisplayPort (DP)
channels.