VIKING TECHNICAL SUPPORT 1.800.908.0884
39
TROUBLESHOOTING
TS Ref# CHECK Page Ref#
1
Check that there high voltage power supplied to “J-Box” is within range.
100v-120v or 200v-240v
pg. 18
2
Remove and check EMI Fuse for continuity.
pg. 3, 18
3
Check that the “Voltage Selector”, on the Modular Power Box, is set according to
the high voltage power supply. 115v AC or 230v AC
pg. 3, 18
4
Check that the “120VAC” switch is turned ON
pg. 4, 18
5 Check that the Power Harness is connected to the control board.
pg. 3, 18
6
Set the limit position.
pg. 18-19
7 Check Motor Fuse on the control board. pg. 4
8 Check that the Manual Release is turned to the “Engage” position. pg. 3, 11
9
Check the Status LEDs to determine if the control board is receiving an input
from any external devises or if the “ODS” has been triggered.
pg. 26-30
10
Remove the external devices from the control board to determine if the control
board is responding to an input or problem with the external device or wiring.
pg. 27-32
11
Check the gate, track and chain for any debris or cause for or resistance. Check
the “ODS” setting on the control board.
pg. 8, 12, 26
12
Check that the gate can be move manually with low resistance throughout its full
length of travel.
pg. 8, 17
13
Check the limit position.
pg. 20-21
14
Check that the cable for the Electronic Positioning sensor is properly connected
to the “EPS2” Connector on the control board.
pg. 4
15 Check the EMI cable is properly connected to the “EMI” Connector on the control
board.
pg. 4
16
Check the LCD Display for Error Messages
pg. 36, 37
?
The control board may be damaged. Call Viking Tech Support for assistance.
Solutions
Begin the troubleshooting process by referring to the error messages on the LCD
Display and/or the Status LEDs on the control board. Use pages 34-38 to identify
the Troubleshooting Reference # (TS Ref#) then reference the table below.
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