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Step 4: Using a garden hose with a nozzle or other high-
pressure device, clean cartridge(s). Work first from the inside, top
to bottom on each pleat then from the outside, top to bottom on
each pleat.
• To remove collected lotions or body oils, soak cartridge(s) in
warm water with a filter cleaner or detergent.
• To remove calcium deposits, soak cartridge(s) in a plastic
container using a 1:10 ratio of muriatic acid to water
solution. Calcium deposits indicate a high spa pH, which
should be corrected.
NOTE: Filter(s) must be cleaned with a filter cleaner/
degreaser before attempting to remove calcium and mineral
deposits with any acidic based product
Step 5: Reinstall cartridges(s) by aligning the cartridge slot with
the filter core fin; reinstall the filter core cap(s), filter plate, and
filter cap.
Step 6: Restore main power to the spa.
IMPORTANT: Using a brush to clean a filter cartridge could
cause damage to the filter media.
LED Light Replacement
Contact your authorized Villeroy & Boch Dealer for repair.
Spa Shell Care
e spa cover is an essential part of the spa system. It will both
protect the spa and help provide the highest possible efficiency.
To ensure you have the best experience possible, ensure the cover
is in place except during spa use. e best protection for your spa
is when the cover is on the spa with the skirt covering the entire
shell.
General Cleaning
For normal cleaning, use a mild dish-washing soap, window
cleaner, or other products recommended by your local authorized
Villeroy & Boch Dealer. For stubborn stains, use a mild acrylic
cleaner or a mild detergent. To apply these cleaners, use a soft,
damp cloth or sponge. Rinse well and dry with a clean cloth. To
clean hard water stains, remove light scratches and protect your
spa shell, contact your authorized Villeroy & Boch Dealer.
Cleaning a Surface Buildup Line
With normal use of the spa, oils, lotions, and hair products can
build up on the surface of the water in small amounts. is could
leave a line around the perimeter. is buildup can be easily
removed using a spa surface cleaner or its equivalent. Avoid using
cleaning agents that leave soap residue in the water.
WARNING: Never allow your spa surface to be exposed to
alcohol, acetone (nail polish remover), nail polish, dry cleaning
solution, lacquer thinners, gasoline, pine oil, abrasive cleaners,
or any other household chemicals other than those listed. ese
chemicals void the warranty.
Special Care For Comfort Series
Injection Molded JetPaks
High levels of sanitizer and normal use over time can have a
bleaching effect on the injection molded (dark gray) JetPaks.
ese can be cleaned / buffed to look like new again with the
aid of automotive polishing compound found at any automotive
retailer. Simply use a soft towel to rub this compound onto the
plastic. en buff with a dry towel.
JetPak Plumbing Care
For optimum spa care, each time the spa water is changed,
remove all JetPaks. Clean the back manifold area on with a spa
surface cleaner and a long, soft bristle brush. For cleaning the
JetPak acrylic surface, refer to Spa Shell Care.
Spa Cabinet Care
e EternaWood™ cabinet components are made to provide
many years of maintenance-free service. For normal cleaning,
use a mild dish washing soap. For stubborn stains, contact your
authorized Villeroy & Boch dealer.
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