Viqua S8Q-PA - User Manual

Questions and Answers

C
Chelsea PerryAug 17, 2025
What to do if the UV lamp failure alarm is on for a new lamp in my Viqua Water Filtration System?
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  Diane HaynesAug 17, 2025
  If the UV lamp failure alarm is on for a new lamp in your Viqua Water Filtration System, it could be due to a loose connection between the UV lamp and the connector. Try disconnecting the UV lamp from the connector and reconnecting it, ensuring a tight fit. Another possibility is moisture build-up in the connector, preventing a solid connection. Eliminate any chance of moisture getting to the connector or lamp pins.
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Alexandra CoxAug 20, 2025
What to do if Viqua Water Filtration Systems produce heated water?
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  Amy KochAug 20, 2025
  If your Viqua Water Filtration System is producing heated water, simply run the water until it returns to the ambient temperature. This should resolve the issue.
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goodmadelineAug 22, 2025
What to do if my Viqua Water Filtration System is leaking water?
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  Ryan HuertaAug 22, 2025
  If your Viqua Water Filtration System is leaking water, there could be several reasons. It might be due to a problem with the O-ring seal on the retaining nut or UV sensor. Ensure the O-ring is correctly placed, inspect it for any damage, clean it, and moisten it with water or a lubricant before reinstalling. Replace the O-ring if necessary. Another cause could be condensation on the UV chamber due to high humidity and cold water; in this case, check the location of the system and control the humidity. Also, check the thread connections of the inlet/outlet ports, reseal them with Teflon tape, and re-tighten them.
K
Kristi Nguyen MDAug 28, 2025
What does it mean when the LED display reads “A3” on my Viqua Water Filtration System?
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  Shannon VaughanAug 28, 2025
  If your Viqua Water Filtration System's LED display reads “A3”, this indicates that the UV lamp life has expired, and the countdown is at “0” days. Refer to Section 5.1.2, Understanding your A3 Code. Press the reset button for a deferred alarm, then replace the UV lamp.
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Stephanie ReynoldsAug 31, 2025
How to fix pressure drop in Viqua S8Q-PA Water Filtration Systems?
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  Timothy NavarroAug 31, 2025
  If you're experiencing a pressure drop in your Viqua Water Filtration System, it could be due to a clogged sediment pre-filter. Replace the filter cartridge with an appropriate 5-micron cartridge. Note that fluctuations may occur in source pressure, so check your source water supply. A flow regulator will also result in pressure drop when approaching full flow.
S
Samantha MarshallSep 3, 2025
Why is the LED display blank on my Viqua Water Filtration System?
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  Joshua Taylor DDSSep 3, 2025
  If the LED display on your Viqua Water Filtration System is blank, the controller might be in UV lamp failure mode. Refer to Section 5.1.5, UV Lamp Failure. Replace the UV Lamp, refer to Section 4.1. Power the system down, allowing it to reset itself, then apply power to confirm that the controller can power the UV lamp. Also, check to see if there is sufficient power to the UV system.
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Jeffrey CrossSep 5, 2025
Why is my Viqua Water Filtration System shutting down intermittently?
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  Megan JohnsonSep 5, 2025
  If your Viqua Water Filtration System is shutting down intermittently, the controller may be interrupted. Ensure the system has been installed on its own circuit, as other equipment may be drawing power away from the UV system. The UV system should not be installed on a circuit that is incorporated into a light switch.
J
Jesse MooreSep 8, 2025
Why does the water from my Viqua Water Filtration System appear milky?
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  Logan SchroederSep 8, 2025
  If the product water from your Viqua Water Filtration System appears milky, it is caused by air in the water lines. Run the water until the air is purged.
H
Howard JohnsonSep 12, 2025
Why is the green LED off on my Viqua Water Filtration System (12 VDC only)?
- F
  Fernando SmithSep 12, 2025
  If the green LED is off on your 12 VDC Viqua Water Filtration System, it could be due to UV lamp failure. Replace the UV Lamp, refer to Section 4.1. It could also indicate no input voltage to the controller.
R
Rebecca RichardsonSep 13, 2025
Why is the water from my Viqua Water Filtration System heated?
- R
  Reginald WilliamsSep 13, 2025
  If you notice heated product water from your Viqua Water Filtration System, it's a common problem caused by infrequent use of water. Run the water until it returns to ambient temperature.

Summary

Safety Information

Potential Hazards and Symbols

Details various hazard symbols and their meanings related to the equipment.

Key Safety Precautions

Outlines critical safety instructions for operation and installation to prevent injury or death.

Recommended Water Chemistry

Specifies recommended water quality parameters for optimal UV system performance.

General Information

Installation

UV Disinfection System Installation

Provides guidelines and cautions for installing the UV disinfection system unit.

Plumbing System Disinfection Procedure

Details the process for chemically disinfecting the plumbing system after UV unit installation.

Maintenance

UV Lamp Replacement Procedure

Step-by-step instructions for replacing the UV lamp, including safety warnings.

Quartz Sleeve Cleaning and Replacement

Instructions for cleaning or replacing the quartz sleeve to maintain UV light transmission.

Operation

System Operation and Controller Functions

Covers controller display, lamp life, fault codes, and total operation time for BA-ICE-S.

Troubleshooting

Troubleshooting Common Issues and Fault Modes

Addresses common issues, fault modes, and solutions for 12VDC systems.

Manufacturers Dose Flow Chart

Specifications: Standard and Validated

Manufacturers Warranty

Making a Warranty Claim

Explains the process for initiating and processing a warranty claim.

Component Warranty Coverage Details

Details the warranty periods for different components like the chamber, electrical parts, and lamps.

Viqua S8Q-PA Specifications

General

Model	S8Q-PA
Category	Water Filtration Systems
Flow Rate	8 gpm
Lamp Life	9000 hours
Max Operating Pressure	125 psi
Max Operating Pressure (bar)	8.6 bar
UV Dose	30 mJ/cm²
Type	UV Disinfection System
Application	Residential/Commercial
Lamp Life (years)	1 year
Power Supply	120V/240V
Voltage	100-240 VAC
Inlet/Outlet Port Size	3/4 inch
Inlet/Outlet Size	3/4 inch
Maximum Water Temperature	40°C
Weight (alt)	3.2 kg
Certifications	NSF, CE