Why Viqua Water System has no power?
The Viqua Water System might not have power due to several reasons: the GFCI or breaker tripped (reset it), the transient voltage surge suppressor (TVSS) is damaged (replace it), or the controller is damaged (replace the controller and use a TVSS).
What to do if the lamp timer on my Viqua Water System doesn't read anything?
If the lamp timer on your Viqua Water System isn't displaying anything, check the following: ensure the unit is plugged into a working AC power outlet, replace the fuse or reset the breaker if there's no power at the outlet, replace the power cord if it's damaged, or replace the controller and use a surge protector (TVSS) if a power surge damaged the electrical assembly.
Why does the GFCI or breaker repeatedly trip on my Viqua Water System?
If the GFCI or breaker repeatedly trips on your Viqua Water System, it could be due to a wet connection between the lamp and lamp plug (clean and dry them, and check for leaks or condensation) or a short-circuit in the electrical assembly (replace the controller).
What to do if Viqua Water System is operating but water tests show bacterial contamination?
If your Viqua Water System is running but water tests still show bacterial contamination, consider these possibilities: ensure the UV system is the last piece of treatment equipment, as equipment downstream might be a breeding ground for pathogens; ensure all distribution lines have been disinfected with chlorine; remove any pipe dead-ends and flush with chlorine.
How to fix a leak from the UV chamber area of Viqua Water System?
If you notice a leak from the UV chamber area of your Viqua Water System, the cause might be condensation of moist air on the cold chamber (control humidity or relocate the unit), a damaged, deteriorated, or incorrectly installed O-ring (inspect and replace if needed), or the lamp/sleeve assembly not properly installed (tighten the assembly hand-tight).
How to fix a leak at the inlet or outlet of my Viqua Water System?
If there's a leak at the inlet or outlet of your Viqua Water System, the threaded pipe fittings may be leaking. Clean the threads, reseal with Teflon tape, and retighten them.
Lists various safety symbols and their meanings related to system hazards.
Details essential safety measures for operating and handling the UV system.
Specifies recommended water quality parameters for optimal UV system performance.
Illustrates system dimensions, component layouts, and clearances for maintenance.
Step-by-step guide for mounting the system and making plumbing connections.
Procedure for chemically disinfecting the plumbing system after UV unit installation.
Explains the control panel features, buttons, display, and indicator lights for system status.
Detailed procedure for safely replacing the UV lamp annually.
Guide for cleaning or replacing the quartz sleeve to maintain UV light transmission.
Addresses low UV alarms and troubleshooting steps for models equipped with sensors.
Outlines the process for making a warranty claim, including required documentation.
Details warranty periods for various system components like the chamber, electrical parts, and lamps.
Lists exclusions and limitations that apply to all VIQUA product warranties.
General| Chamber Material | 304 Stainless Steel |
|---|---|
| Inlet/Outlet Port Size | 3/4" MNPT |
| Maximum Operating Pressure | 125 psi (8.6 bar) |
| Flow Rate | 12 GPM |
| Lamp Life | 9000 hours |
| Lamp Type | UV |
| Type | UV Water Disinfection System |
| Maximum Water Hardness | < 7 grains (120 mg/L) |
| Power Supply | Electronic Ballast |
| Warranty | 3 years |
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