19
Troubleshooting
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Why do I see the message “No device detected” when I run MobiLink?
Your modem was not inserted properly into your computer. ➤
Exit MobiLink.1.
Remove your device.2.
Restart your computer.3.
Restart MobiLInk.4.
Reinsert your device.5.
Why does the message “Searching for network” display continuously?
You are outside of the coverage area. Contact your mobile operator to nd out ➤
more about coverage areas.
Why can’t I connect to the network?
Check the Connection Type (CDMA networks) in your connection prole . If ➤
any of these entries are wrong, you won’t be able to connect to the network.
Why can’t I browse the web?
Check your server settings. ➤
Start Internet Explorer.1.
From the 2. Tools menu, choose Internet Options.
Click the 3. Connections tab.
Under “Dial-up and Virtual Private Network settings”, double-click the name of 4.
your connnection (for example, 3G Connection).
This eld name will vary, depending on your service provider.
Check your 5. Username and Password.
If you are using a proxy server, select the appropriate boxes.6.
Click 7. OK twice to nish.
Many software issues can be solved by restarting your ➤
modem, software, or computer.
Tip!
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