1. Problem:
• Drinks not fully blended or have
improper consistency.
Solution:
Change blending time or ice quantity.
See page 12 for instructions.
5. Problem:
• Loud noise from blender container
blade area.
• Container blades do not spin.
Solution:
Drive Socket may be broken. Check for a
fine crack down the center or worn teeth.
Replace with a new drive socket. (Item #
802). Instructions are included with part.
4. Problem:
• Increased blender vibration.
• Leaking from bottom of blender container.
• Increased blender container noise.
Solution #1:
Check blade assembly for loose, damaged or
knicked components and replace.
Solution #2:
Tighten retainer nut with screwdriver, turning
it clockwise until snug.
2. Problem:
• Quantity of ice dispensed varies and
is not consistent.
Solution #1:
Clean center hole of drive socket.
Solution #2:
Replace drive socket if worn or loose.
Solution #3:
Clean the gap between the rubber container
pad and the machine housing.
Solution #4:
Make sure the Splash Guard is not touching
the top of the container. (See page 5 for
proper Splash Guard placement.)
Solution #5:
Check to make sure that the PBS is level
and sitting on a solid, sturdy surface.
3. Problem:
• Machine is flooded, and/or water is on
the counter.
Solution #1:
Check to assure that the end of the drain
hose is not submerged in water.
Solution #2:
Check for proper installation of the drain
hose. (See page 7 for instructions.)
21
CONTINUED ON PAGE 22
If you cannot fix your machine with these suggestions, technical help is available by calling the
Vita-Mix Service Hot Line at 1-800-886-5235, or emailing PBSservice
@
vitamix.com.
For customers outside the US and Canada please contact your local Vita-Mix distributor.
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