Vizio E60-C3 User Manual

A
Troubleshooting & Technical Support
68
The TV has pixels (dots) that are always dark.
• Your HDTV is precision-manufactured using an extremely
high level of technology. However, sometimes pixels may
not display correctly. These types of occurrences are
inherent to this type of product and do not constitute a
defective product.
The display image does not cover the entire screen.
• Some programs have black bars on the top or sides of
the picture so that the picture keeps its original shape.
Examples include wide-screen movies and older television
programs.
• Press the
button on the remote to change the width of
the image. See
Changing the Screen Aspect Ratio on page
22 for an explanation of each option.
• Adjust the video settings of the device that is the source of
the video (Blu-ray player, DVD player, cable or satellite box,
etc.).
When I change input source, the display image changes size.
• The TV remembers the viewing mode on each input source.
ΖIWKHYLHZLQJPRGHRQWKHQHZLQSXWVRXUFHGL΍HUVIURP
WKHRQHRQWKHLQSXWVRXUFH\RXVZLWFKIURPWKHGL΍HUHQFH
may be noticeable.
• See
Adjusting the Picture Settings on page 24.
There is no sound.
• Press Volume Up on the remote control.
• Press the MUTEEXWWRQRQWKHUHPRWHWRHQVXUHPXWHLVR΍
• Check the audio settings. See
Adjusting the Audio Settings
on page 33. Ensure that the speakers are set to On.
• Ensure no headphones are connected to the TV.
• Check the audio connections of external devices (Blu-ray
player, game console, cable/satellite box) that are
connected to the TV.
• If you are using an antenna, the signal strength of the
channel may be low. Ensure your antenna is connected
securely to the TV and move the antenna around the room
or close to a window for the best signal.
When I change input source, the volume changes.
• The TV remembers the volume level on each input source. If
the volume level on the new input source is higher or lower
WKDQWKHOHYHORQWKHVRXUFH\RXVZLWFKIURPWKHGL΍HUHQFH
may be noticeable.
• Use the Volume Up/Down buttons on the remote to adjust
the volume.
The V.I.A. Plus Apps are not working.
• Be sure your TV is connected to the Internet. See
Using the
Network Connection Menu
on page 37. Instructions for
testing your connection are on page 38.
• Restart the App by pressing the EXIT button to close the
App, then open the App.
• Reboot your TV by pressing the POWER button on the
remote, then turn it back on.

Vizio E60-C3 Specifications

General

Screen shape	Flat
Response time	- ms
Display diagonal	60 \
Display brightness	- cd/m²
Native aspect ratio	16:9
LED backlighting type	Full-Array
Supported video modes	1080p
Contrast ratio (dynamic)	5000000:1
Viewing angle, horizontal	176 °
Display refresh rates supported	120 Hz
Motion interpolation technology	-
Music apps	Pandora, Spotify
Video apps	Netflix, YouTube
Lifestyle apps	Facebook, Twitter
Audio decoders	DTS Studio Sound
RMS rated power	10 W
Number of speakers	2
PC in (D-Sub)	No
HDMI ports quantity	3
DVI-D ports quantity	0
USB 2.0 ports quantity	1
Wi-Fi standards	Wi-Fi 4 (802.11n)
On Screen Display (OSD) languages	ENG, ESP, FRE
Product color	Black
Panel mounting interface	400 x 400 mm
AC input voltage	120 V
AC input frequency	60 Hz
Power consumption (standby)	0.5 W
Package depth	172 mm
Package width	1447 mm
Package height	902 mm
Package weight	25400 g
Sustainability certificates	ENERGY STAR
Certification	UL, cUL, FCC Class B, BET7/ICES-003 Class B, IC, HDMI (CEC, ARC), Dolby Digital

Weight and Dimensions

Stand width	1186 mm
Depth (with stand)	279.9 mm
Height (with stand)	851.4 mm
Weight (with stand)	21000 g
Depth (without stand)	64.26 mm
Width (without stand)	1353 mm
Height (without stand)	786.4 mm
Weight (without stand)	20600 g