5.0 BUYER OBLIGATIONS
5.1 Buyer shall notify VMAC of the alleged defect within 10 days of initial discovery
and return the allegedly defective component(s) within 30 days of initial discovery.
5.2 The Buyer must prepay all costs associated with the warranty claim and submit
receipts and/or invoices to VMAC for evaluation.
5.3 If required by VMAC, the Buyer must return components claimed under this
warranty to a facility designated by VMAC for evaluation, to establish a claim
under this warranty.
5.4 Buyer shall maintain and service VMAC Product(s) in accordance with the VMAC
Product(s) Owner’s Manual.
6.0 WARRANTY REGISTRATION VALIDATION
6.1 A warranty registration form is provided to the Buyer with the Product(s). The form
must be fully completed by the Buyer and returned to VMAC upon completion of
the installation of the Product(s) to validate the warranty. Warranty registration
can also be completed online on the VMAC website at
http://www.vmac.ca/index.php?warrantyregistration. Warranty claims will not be
processed unless VMAC has received a fully completed warranty registration
form.
7.0 DISCLAIMER AND WARRANTY SERVICE
7.1 Any labor costs claimed in excess of VMAC’s set rate and/or times are not
provided by this warranty. If applicable, any labor costs in excess of VMAC rate
schedules caused by, but not limited to, location or inaccessibility of the
equipment, travel time or labor provided by unauthorized service personnel are
not provided by this warranty.
7.2 This warranty is in lieu of all other warranties or obligations, express or implied.
VMAC expressly disclaims all implied warranties of merchantability or fitness for a
particular purpose.
7.3 Warranty claims must be pre-authorized by VMAC, and the components returned
via prepaid freight using the designated “Returned Merchandise Authorization”
number and form.
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