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Appendix
Customer service and product warranty
IMPORTANT
Please retain this booklet with your sales receipt as proof of the date of
purchase.
Customer Service
If you require assistance in operating this product, please call the TecHelp
Information Line on 1300 369 193 or contact VTech by e-mail at:
tcpsupport_au@vtech.com.
Voluntary Product Warranty
In addition to your Statutory Rights and subject to the conditions below,
VTech warrants that this product will be free from any defect in materials or
workmanship under conditions of normal use for a period of 24 months from
date of purchase.
VTech does not warrant that the product will be free from defects if defects
are caused by an accident, misuse, abuse, improper installation or operation,
vermin infestations, lack of reasonable care, unauthorised modication, loss
of parts, tampering or attempted repair by a person not authorised by VTech;
or where the product has been damaged by lightning or a mains power surge.
To make a claim under this Voluntary Product Warranty you must call the
TecHelp Information Line on 1300 369 193 or contact VTech by e-mail at:
tcpsupport_au@vtech.com where a Customer Service Representative will
inform you of the product return process. You will need to ensure that:
You provide proof of purchase;
Your product is suitably packaged (original packaging is not required); and
You have included all components from the original purchase.
For your records
Date of purchase:
_______________________________
Place of purchase:
_______________________________
Serial number:
_______________________________
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