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The telephone
does not
receive caller
ID or the
telephone does
not show caller
ID during call
waiting.
Caller ID is a subscription
service. You must
subscribe to this service
from your telephone
service provider for this
feature to work on your
telephone.
Both your and the
caller’s telephone service
providers must use
equipment compatible
with the caller ID service.
The caller may not be
calling from an area which
supports caller ID.
The caller ID information
displays after the first or
second ring.
The display
shows Out of
range or no
pwr at base.
The handset may be out
of range. Move it closer to
the telephone base.
Make sure the power cord
is securely plugged into
the telephone base. Use
a working electrical outlet
not controlled by a wall
switch.
I cannot hear
any instruction
from the
handset when
I try to record,
play or delete
my own
announcement.
The handset does not
have a speakerphone.
When recording,
playing or deleting your
own announcement,
the instructions are
announced through
the handset receiver.
Make sure you place the
handset receiver close to
your ear.
I subscribe to a
nontraditional
telephone
service that
uses my
computer
to establish
connections,
and my
telephone
doesn’t work.
Make sure your computer
is powered on, and
your Internet is working
properly.
Make sure to plug your
USB telephone adapter
into a dedicated USB port
on your computer. Do not
plug into a multiple port
USB hub (USB splitter)
that is not powered.
In a few rare instances,
the USB port on your
computer may not have
enough power. In these
instances, try using a
USB hub with its own
external power supply.
If you are using a firewall,
it may prevent access
to your nontraditional
telephone service.
Contact your service
provider for more
information.
I accidentally
set my LCD
language to
Spanish or
French, and I
don’t know how
to change it
back to English.
While the handset is
not in use, press MENU
and then enter 364# to
change the handset LCD
language back to English.
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