VTech CS6114 A - User Manual

This document describes the VTech DECT 6.0 cordless telephone, available in various models including CS6114, CS6114 A, CS6114-11, CS6114-11 A, CS6114-2, CS6114-2 A, CS6114-21, and CS6114-21 A. This abridged user's manual provides basic installation and use instructions, with a limited set of features described in an abbreviated form. For a full set of instructions, users are directed to the online Complete user's manual at www.vtechcanada.com.

The telephone does not include a built-in answering system but supports voicemail services offered by telephone service providers. It alerts users to new voicemail messages. Users are advised to contact their service provider for setup and message retrieval.

The package includes a handset, telephone base, telephone base power adapter, telephone line cord, battery, battery compartment cover, and, for multi-handset models, a charger and charger adapter.

Installation:

The telephone base and charger are installed by plugging the telephone line cord into a wall jack (with a DSL filter if DSL Internet service is used) and connecting the power adapters to electrical outlets not controlled by a wall switch. The power adapters and batteries supplied with the product should be used. Power adapters are designed for vertical or floor mount positions. For cable/VoIP service, the telephone line cord should be plugged into the modem/router/terminal adapter.

Optional wall mounting is possible by positioning the top hole of the telephone base against a mounting stud and sliding it down until it locks into place.

Battery installation involves plugging the battery connector into the socket, placing the battery with wires inside the compartment, sliding the battery compartment cover until it clicks, and then placing the handset in the telephone base or charger to charge. The CHARGE light remains on during charging. If the handset is not used for a long time, the battery should be disconnected and removed to prevent leakage.

After installation, users should check for a dial tone by pressing /FLASH. If no dial tone is heard, installation procedures should be rechecked, or it may indicate a wiring problem, especially for cable/VoIP service users who might need rewiring.

Battery Charging:

The handset should be kept in the telephone base or charger when not in use for best performance. A full charge takes 16 hours. Battery indicators on the screen show the charge status: a blank or flashing "Place in charger" indicates very low charge; flashing "Low battery" means enough charge for a short time; and "HANDSET X" with time/date indicates a charged battery. If the handset is placed in the base without a battery, "No battery" will display.

Handset Overview:

The handset features a CHARGE light (on when charging), ▼CID/VOL- (review call log, decrease volume, scroll down, move cursor left), MENU/SELECT (show menu, select item, save setting), ▲/VOL+ (review directory, increase volume, scroll up, move cursor right), TALK/FLASH (make/answer calls, answer incoming calls), 1 (add/remove 1 for dialing/saving), Dialing keys (enter numbers/characters), TONEX (switch to tone dialing), MUTE/DELETE (mute microphone, delete digits/characters, silence ringer, delete entries), OFF/CANCEL (hang up, silence ringer, erase missed call indicator, return to previous/idle mode, delete digits while predialing), # (show other dialing options), and REDIAL/PAUSE (review redial list, insert dialing pause).

Telephone Base Overview:

The telephone base has an IN USE light (on when handset is in use, flashes quickly for incoming calls, flashes for another phone on the same line) and a /FIND HANDSET button (page handset).

Voicemail Indicator:

"New voicemail" and an icon appear on the handset for new voicemail messages. This feature is dependent on the telephone service provider.

Using the Menu:

To enter the handset menu, press MENU/SELECT, scroll with ▼CID or ▲ until the desired feature menu displays, then press MENU/SELECT. OFF/CANCEL returns to the previous menu, and holding OFF/CANCEL returns to idle mode.

Telephone Settings:

Settings include LCD language (English, Français, Español), Clr voicemail (turns off voicemail indicators without deleting messages), Key tone (handset beeps on key press), Set date/time, Home area code (stores 7-digit local numbers), and Dial mode (Tone or Pulse).

Ringer Volume:

Ringer volume can be adjusted or turned off via the Ringers menu. If off, "Ringer off" displays, but the handset still rings when /FIND HANDSET is pressed.

Set Date and Time:

If caller ID service is subscribed, date/time is set automatically. Manual setting involves entering the menu, selecting Settings, then Set date/time, using dialing keys for month, date, year, hour, minute, and choosing AM/PM. Date/time needs to be reset after power failure or battery replacement.

Telephone Operation:

Making a call: Press TALK/FLASH and dial the number.
Answering a call: Press TALK/FLASH or any dialing key.
Ending a call: Press OFF/CANCEL or place the handset in the base/charger.
Volume: Adjust listening volume during a call using ▼CID/VOL- or ▲/VOL+.
Mute: During a call, press MUTE/DELETE to mute the microphone; "Muted" displays. Press again to resume; "Microphone on" displays temporarily.
Share an outside call (multi-handset models): Press TALK/FLASH on another handset to join an existing call. To exit, press OFF/CANCEL or place the handset in the base/charger.
Call waiting: With call waiting service, an alert tone signals an incoming call. Press TALK/FLASH to put the current call on hold and take the new call, or to switch between calls.
Temporary ringer silencing: Press OFF/CANCEL or MUTE/DELETE while ringing; "Ringer muted" displays. The next call rings normally.
Temporary tone dialing (pulse service): During a call, press TONEX, then use dialing keys for touch-tone signals. Returns to pulse mode after the call.
Redial: Stores the five most recently dialed numbers. Press REDIAL/PAUSE to review, then TALK/FLASH to dial. To delete an entry, display it and press MUTE/DELETE.

Find Handset:

Press /FIND HANDSET on the base once to page all idle handsets; "** Paging **" flashes on screens. To end paging, press /FIND HANDSET again, or TALK/FLASH or any dialing key on a handset. Do not hold /FIND HANDSET for more than four seconds to avoid deregistration.

Directory:

Stores up to 30 entries. Each handset's directory is independent for multi-handset models.

Adding an entry: Press MENU/SELECT three times, enter number (up to 30 digits) or copy from redial list, press MENU/SELECT, enter name (up to 15 characters), press MENU/SELECT to store. While entering, MUTE/DELETE backspaces/erases, holding MUTE/DELETE erases entire entry, ▼CID or ▲ moves cursor, holding REDIAL/PAUSE inserts a pause, 0 adds a space.
Reviewing/dialing: Press ▲, scroll or use dialing keys for name search, then TALK/FLASH to dial.
Editing an entry: Display entry, press MENU/SELECT, edit number, press MENU/SELECT, edit name, press MENU/SELECT to confirm.
Deleting an entry: Display entry, press MUTE/DELETE, confirm "Delete contact?" with MENU/SELECT.

Caller ID:

Supports caller ID services. Displays caller's name, number, date, and time after the first or second ring, depending on service subscription.

Call Log:

Stores up to 30 entries. Entries are shared across system handsets (multi-handset models). "XX missed calls" indicates unreviewed calls. Press and hold OFF/CANCEL on an idle handset to erase the missed call indicator.

Reviewing/dialing: Press ▼CID, scroll, use # for dialing options, 1 to add/remove 1, then TALK/FLASH to dial.
Saving to directory: Display entry, press MENU/SELECT, edit number if needed, press MENU/SELECT, edit name if needed, press MENU/SELECT to confirm.
Deleting entries: Display entry, press MUTE/DELETE. To delete all, press MENU/SELECT, select Call log, then Del all calls, press MENU/SELECT.

Rewiring for Cable/VoIP Service Users:

If using cable/VoIP service, existing telephone jacks may not work. Rewiring of the telephone line may be needed to allow all jacks to function. Professional installation may be required.

Troubleshooting:

Telephone not working: Check battery installation/charge, power adapter connection, telephone line cord connection. Unplug base power for 15 seconds, plug back in, allow synchronization. Charge battery for up to 16 hours. Remove/reinstall battery, or replace. Test with a working telephone at the wall jack to rule out wiring/service issues.
No dial tone: Try above suggestions. Move handset closer to base. Replace line cord. Test with a different telephone. Check for rewiring needs with cable/VoIP service.
Cannot dial out: Ensure dial tone. Allow handset to synchronize. Check for wiring/service issues. Eliminate background noise.
"Not registered" on handset: Re-register handset. Remove handset from base. Press and hold /FIND HANDSET on base for ~4 seconds until IN USE light turns on. Press # on handset; "Registering..." displays. "Registered" displays upon completion.
"Low battery" on handset: Place handset in base/charger. Remove/reinstall battery, fully deplete, then charge for up to 16 hours. Replace battery if problem persists.
Battery not charging: Ensure handset is correctly placed in base/charger (CHARGE light on). Remove/reinstall battery, charge for up to 16 hours. Clean charging contacts. Unplug power adapter for 15 seconds, plug back in, allow reset. Purchase new battery.
CHARGE light off: Clean charging contacts. Check power adapter/line cord connections. Unplug power adapter for 15 seconds, plug back in, allow reset.
Telephone not ringing: Check ringer volume. Check line cord/power adapter connections. Move handset closer to base. Check for too many extension phones. Check for wiring/service issues. Check for interference from other electronic products. Test working telephone at wall jack. Replace line cord. Remove/reinstall battery, place handset in base, allow synchronization.
Handset beeps/not performing normally: Check power cord connection. Move handset closer to base. Reset base by unplugging power for 15 seconds. Check for interference from other electronic products.
Interference during conversation/calls fade out: Move handset closer to base. Install DSL filter if using DSL Internet. Move appliance/base to another outlet. Check for interference from other electronic products. Relocate telephone/modem if plugged with surge protector. Improve base location. Test with corded telephone at wall jack to rule out wiring/service issues.
Hearing other calls: Test with different telephone at wall jack to rule out wiring/service issues.
Noise on handset/keys not working: Check secure line cord connection.
"Out of range" or "no pwr at base": Move handset closer to base. Check secure power cord connection. Reset telephone by unplugging power adapter, disconnecting battery, waiting 15 seconds, then reconnecting. Check for interference from other electronic products.
Nontraditional telephone service issues: Ensure computer is on, Internet connection works, software is installed/running. Plug USB adapter into dedicated USB port (not unpowered hub). Check for firewall interference.

Important Safety Instructions:

Read all instructions. Follow warnings. Unplug before cleaning. Do not use near water. Do not place on unstable surfaces. Ensure proper ventilation. Operate only from specified power source. Do not allow anything to rest on power cord. Do not insert objects into slots. Do not spill liquid. Do not disassemble; refer servicing to authorized facility. Do not overload wall outlets/extension cords. Unplug and refer servicing for damaged cord/plug, spilled liquid, rain/water exposure, abnormal operation, dropped product, or distinct performance change. Avoid using during electrical storms. Do not use to report gas leaks. Keep handset next to ear in normal talk mode. Power adapter prongs are designed for vertical/floor mount.

Precautions for users of implanted cardiac pacemakers:

Wireless Technology Research recommends pacemaker patients keep wireless telephones at least six inches from the pacemaker, do NOT place them directly over the pacemaker when ON, and use the ear opposite the pacemaker.

Operating Range:

The telephone operates within the maximum power allowed by FCC. Range varies with location, weather, and layout. "Out of range" or "no pwr at base" displays when out of range. If a call comes in while out of range, it may not ring or connect well. Move closer to the base and press TALK/FLASH to answer. Interference may occur if moving out of range during a call.

Maintenance:

Avoid rough treatment: Handle gently, save original packing materials.
Avoid water: Do not get wet, do not use outdoors, do not install near water sources.
Electrical storms: Take caution with electrical appliances during storms.
Cleaning: Clean with a soft cloth slightly dampened with water or mild soap. Do not use excess water or solvents. Unplug power and telephone line cords before retrieving base if it falls into water.

About Cordless Telephones:

Privacy: Conversations are transmitted by radio waves and can be intercepted.
Electrical power: Requires connection to a working electrical outlet not controlled by a wall switch. Calls cannot be made if the base is unplugged or power is interrupted.
Potential TV interference: May cause interference to TVs/VCRs. Place base away from TV/VCR.
Rechargeable batteries: Handle with care to avoid short circuits. Observe proper polarity.
Nickel-metal hydride rechargeable batteries: Dispose of safely; do not burn or puncture.

RBRC® Seal:

Indicates VTech's voluntary participation in a program to collect and recycle nickel-metal hydride batteries. Users can drop off spent batteries at participating retailers or VTech service centers. Call 1 (800) 8 BATTERYTM for information.

Warranty:

Limited one-year warranty from purchase date covers defects in material and workmanship. VTech will repair or replace materially defective products. Warranty extends for 90 days or the remainder of the original one-year warranty, whichever is longer, for repaired/replaced products. Not covered: Misuse, accident, physical damage, improper installation/operation/handling, neglect, inundation, fire, water, liquid intrusion; repair/alteration by unauthorized service; problems caused by signal conditions, network reliability, cable/antenna systems; use with non-VTech accessories; removed/altered serial numbers; products purchased/used/serviced outside USA/Canada or for commercial/institutional purposes; returned without valid proof of purchase; charges for installation/setup/adjustment. To get service: Visit www.vtechcanada.com or call 1 (800) 267-7377. Review user manual first. Consumer assumes risk of loss/damage during transit to service location. Return entire original package with description of malfunction, valid proof of purchase, and contact information. Limitations: This warranty is the complete agreement. No other express warranties. Implied warranties (fitness for purpose, merchantability) limited to one year. VTech not liable for indirect, special, incidental, consequential damages. Retain original sales receipt.

FCC, ACTA and IC Regulations:

Complies with FCC Part 15 Class B digital device requirements. Equipment generates/uses/radiates radio frequency energy. If interference occurs, reorient/relocate antenna, increase separation, connect to different circuit, consult dealer/technician. Changes not expressly approved void user authority. Device complies with Part 15 rules: no harmful interference, accepts interference. Privacy of communications not ensured. Handset safely held against ear. Telephone base installed/used with user's body (other than hands) maintained at ~20 cm (8 inches) distance. Complies with Canadian ICES-003. FCC Part 68 and ACTA: Complies with Part 68 rules and ACTA technical requirements. Product identifier (US:AAAEQ##TXXXX) must be provided to service provider. Compliant telephone cord/modular plug (RJ11 for single line, RJ14 for two lines) provided. Ringer Equivalence Number (REN) is encoded in product identifier (6th and 7th characters after US:). Sum of RENs should be five (5.0) or less. Not for Party Lines. Alarm dialing equipment connection should not be disabled. Malfunctioning equipment must be unplugged; repairs by manufacturer/authorized agents only. If equipment harms telephone network, service provider may temporarily discontinue service, with notice. Hearing aid compatible. Memory dialing locations can store emergency numbers; if used, remain on line briefly, explain call, perform in off-peak hours. Industry Canada: Operation subject to no harmful interference and acceptance of interference. "IC:" before certification number signifies compliance. REN for terminal equipment is 0.1. Sum of RENs on an interface must not exceed five. Meets applicable Industry Canada technical specifications.