VTech CS6114 Online User's Manual

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Appendix
Reset the telephone base by unplugging the electrical power to the base. Wait
for 15 seconds and plug it back in again. Allow up to one minute for the cordless
handset and the telephone base to synchronize.
Other electronic products such as HAM radios and other DECT phones can
cause interference with your cordless phone. Try installing your phone as far
away as possible from these types of electronic devices.
There is interference during a telephone conversation. My calls fade
out when I am using the cordless handset.
The handset may be out of range. Move it closer to the telephone base.
If you subscribe to high-speed Internet service (DSL - digital subscriber line)
through your telephone line, you must install a DSL lter between the telephone
line cord and the telephone wall jack. The lter prevents noise and caller ID
problems caused by DSL interference. Contact your DSL service provider for
more information about DSL lters.
Appliances or other cordless telephones plugged into the same circuit as the
telephone base can cause interference. Try moving the appliance or telephone
base to another outlet.
Other electronic products such as HAM radios and other DECT phones can
cause interference with your cordless phone. Try installing your phone as far
away as possible from these types of electronic devices.
If your telephone is plugged in with a modem or a surge protector, plug the
telephone (or modem/surge protector) into a different location. If this doesn’t
solve the problem, relocate your telephone or modem farther apart from each
other, or use a different surge protector.
The location of your telephone base can impact the performance of your cordless
phone. For better reception, install the telephone base in a centralized location
within your home or ofce, away from walls or other obstructions. In many
environments, elevating the telephone base improves overall performance.
Disconnect the telephone base from the telephone wall jack and plug in a corded
telephone. If calls are still not clear, the problem is probably in the wiring or local
telephone service. Contact your telephone service provider (charges may apply).
If other telephones in your home are having the same problem, the problem is
in the wiring or local telephone service. Contact your telephone service provider
(charges may apply).
I hear other calls when using the telephone.
Disconnect the telephone base from the telephone wall jack. Plug in a different
telephone. If you still hear other calls, the problem is probably in the wiring or
local telephone service. Contact your telephone service provider.
I hear noise on the cordless handset and the keys do not work.
Make sure the telephone line cord is plugged in securely.
My caller ID features are not working properly.
Caller ID is a subscription service. You must subscribe to this service from your
telephone service provider for this feature to work on your telephone.
The caller may not be calling from an area which supports caller ID.
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Troubleshooting

VTech CS6114 Specifications

Frequency

transmit frequency handset	1921.536-1928.448 MHz
transmit frequency telephone base	1921.536-1928.448 MHz

Power

power requirements handset	2.4V 400mAh Ni-MH battery
power requirements telephone base	6V AC @ 300mA
power requirements charger	6V AC @ 300 mA

Memory

handset directory	30 memory locations; up to 30 digits and 15 characters
handset call log	30 memory locations; up to 24 digits and 15 characters

Weight and Dimensions

size handset	6.50 X 2.0 X 1.26 in (165.0 X 51.0 X 32.0 mm)
size telephone base	3.55 X 3.44 X 4.67 in (90.2 X 87.5 X 118.5 mm)
size charger	2.91 X 3.19 X 1.85 in (74.0 X 81.0 X 47.0 mm)
weight handset	4.59oz (130.0g)
weight telephone base	4.32oz (122.6g)
weight charger	1.76oz (50.0g)