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TECHNICAL SUPPORT
If for some reason the unit stops working or malfunctions, please
follow these steps:
1. Turn the unit Off.
2. Interrupt the power supply by removing the batteries.
3. Let the unit stand for a few minutes, then replace the batteries.
4. Turn the unit On. The unit should now be ready to use again.
5. If the unit still does not work, install a new set of batteries.
IMPORTANT NOTE:
If the problem persists, please call our Consumer Services
Department at 1-800-521-2010 in the U.S., 1-877-352-8697 in
Canada, or by going to our website vtechkids.com and filling
out our Contact Us form located under the Customer Support
link. Creating and developing VTech products is accompanied
by a responsibility that we take very seriously. We make every
effort to ensure the accuracy of the information, which forms the
value of our products. However, errors sometimes can occur. It
is important for you to know that we stand behind our products
and encourage you to contact us with any problems and/or
suggestions you might have. A service representative will be
happy to help you.
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