TROUBLESHOOTING
Check this section if you experience difculty operating the Kidizoom
®
Pixi
TM
camera.
Issue
Solution
Camera
isn't
working
1. Turn the Master Power switch OFF
for 30
seconds.
2. Turn the Master Power switch ON
again and
then press the On/Off button to turn on the
camera.
3. If it doesn’t work, recharge the battery and try again.
(Refer to Battery Recharging section for details.)
Screen
display is
abnormal
1. Turn the Master Power switch OFF for 30 seconds.
2. Turn the Master Power switch ON again and then
press the On/Off button to turn on the camera.
Photos/
Videos are
not clear
Make sure the lighting conditions of the shooting
environment are good and the camera lenses are
clean.
Cannot
connect to
a computer
Check the connections of the micro-USB cable
between the camera and the computer, ensuing that
they are rm.
Turn the Master Power switch OFF for 30 seconds.
Turn it ON and connect to the computer again.
Unable
to view a
downloaded
video or
photo le
Check if the downloaded les are in the correct
directory in the Kidizoom
®
Pixi
TM
camera. Photos
should be put in the Download/Photo folder, and videos
should be put in the Download/Video folder when the
Kidizoom
®
Pixi
TM
camera is connected to a computer.
The Kidizoom
®
Pixi
TM
camera only supports these
formats:
Photos in Standard Baseline JPEG and Videos in
AVI (Motion JPEG ) created by the Kidizoom
®
Pixi
TM
camera.
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