CHAPTER 6
Warranty
Your VTL amplifier/preamplifier is covered by a limited warranty against defects in
materials and workmanship for a period of 90 days from date of purchase by the original
purchaser only when purchased from an authorized VTL dealer only. A further optional
limited non-transferable five-year warranty is available to the original purchaser only upon
proper registration of ownership within 30 days of date of first purchase. The warranty
period begins on date of first sale to the end user, or one year after shipment from the
VTL factory, whichever is the earlier.
Proper registration is made by filling out and returning to the factory the warranty card
attached to this general warranty statement, along with a copy of the original sales receipt
as proof of the original date of purchase, within 30 days of purchase. Only one registration
card is issued with each unit. If the warranty registration card has already been removed
then this is not a new unit, and is therefore not warranted by the factory. If you believe this
to be a new unit then please contact the factory with the details of purchase.
This warranty is provided by the dealer where the unit was purchased, and by VTL
Amplifiers Inc. Under the terms of the warranty defective parts will be repaired or replaced
without charge, excepting the cost of tubes. A six-month warranty on tubes is available
with the correct recording of the serial number of the preamplifier on your warranty
registration card and mailing it with your purchase receipt to VTL.
If a VTL product fails to perform properly under the above warranty then the purchaser's
sole remedy shall be to return the product to the authorized VTL dealer or to VTL
Amplifiers Inc, where the defect will be repaired without charge for parts and labor. The
product will then be returned via prepaid, insured freight, method and carrier to be
determined solely by VTL Amplifiers Inc. All returns to the factory must be in the original
packing and accompanied by a Return Authorization, (new packing will be supplied for a
nominal charge if needed), accompanied by a written description of the defect. This must
be shipped to VTL Amplifiers Inc via insured freight at the customer's own expense.
Charges for unauthorized service and transportation costs are not reimbursable under this
warranty, and all warrantees, express or implied, become null and void where the product
has been damaged by misuse, accident, neglect, modification, tampering or unauthorized
alteration by anyone other than VTL Amplifiers Inc.
This warranty applies only to units used in residential non-commercial use. The warrantor
assumes no liability for property damage or any other incidental or consequential damage,
whatsoever which may result from failure of this product. Any and all warrantees of
merchantability and fitness implied by law are limited to the duration of the expressed
warranty. All warrantees apply only to VTL products purchased and used in the USA.
TL2.5 Preamplifier Owner’s Manual
VTL
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