Contents Index
Contents
32
Index
32
WINDOWS-SPECIFIC PROBLEMS
The computer does not go to
sleep.
When you are not using the pen, remove it from the tablet surface or
the tablet will continue to send data, keeping the computer awake.
When using the tablet the
screen cursor is very erratic or
jumps around.
On rare occasions the tablet may receive interfering radio frequencies
from a computer monitor or nearby AM radio station. If you notice
interference from a monitor, try moving the tablet at least 15 cm or six
(6) inches away from the monitor, or change the monitor refresh rate or
monitor resolution.
You suspect the tablet
preferences may be
corrupted, or want to make
certain that all settings are at
their factory defaults.
Use the Bamboo Preference File Utility to work with your preferences.
Close any open applications. Click the
START icon and select ALL
P
ROGRAMS. Then select BAMBOO and BAMBOO PREFERENCE FILE UTILITY.
• It is a good idea to first back up your tablet preferences. In the
B
AMBOO PREFERENCE FILE UTILITY dialog box, click BACKUP... and
follow the prompts.
• Then, delete the tablet preferences as follows:
Single user
. In the BAMBOO PREFERENCE FILE UTILITY dialog box,
click the R
EMOVE button under MY PREFERENCES to delete the
preferences for the current user.
Multiple users
. Click the REMOVE button under ALL USER
P
REFERENCES to delete preferences for multiple users. Note that
administrator rights are required to delete preferences for all users.
Relaunch any currently open tablet-aware applications that you
may be running.
You can quickly restore tablet preferences that have been backed up
by clicking R
ESTORE... under MY PREFERENCES.
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