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WACOM ExpressKey Remote User Manual

WACOM ExpressKey Remote
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ExpressKey
Remote
EKR-100
INF-A091
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WACOM ExpressKey Remote Specifications

General IconGeneral
Product typeRemote control unit
CompatibilityWacom One (DTC133) Cintiq 13 (DTK1301) Cintiq 22 (DTK2200, DTH2200) Cintiq 27 (DTK2700, DTH2700) Wacom Cintiq Pro 13&16 (DTH1320, DTH1620) Wacom Cintiq Pro 24 (DTK2420, DTH2420) Wacom Cintiq Pro 32 (DTH3220) Wacom MobileStudio Pro (DTHW1320, DTHW1620, DTHW1621H) Wacom Cintiq 16 (DTK-1660) Wacom Cintiq 22 (DTK-2260)
Product colorBlack, Grey
Brand compatibilityWacom
Quantity per pack1 pc(s)

Summary

Included Accessories

ExpressKey Remote

The primary input device included with the product.

Micro USB Cable

Cable used for charging the ExpressKey Remote.

Wireless Receiver

Device enabling wireless communication between the remote and computer.

ExpressKey Remote Overview

ExpressKey Buttons

Programmable buttons for assigning custom shortcuts and functions.

Touch Ring

Circular input surface for scrolling, zooming, or context-sensitive actions.

Mode Button

Button to switch between different functional modes or profiles.

Mode LED Indicator

Visual indicator displaying the current operating mode of the remote.

Micro USB Charging Port

Port used for recharging the device's internal battery.

Power Slide Button

Controls device power states: on, off, and sleep mode.

Battery Status LED Indicator

Light signaling battery charge level and charging status.

Status LED Indicator

Light indicating pairing status and connection state.

Wireless Receiver Connection

Wacom Driver Installation

Internet Connection Requirement

Requirement to connect to the internet for software download and installation.

Driver Download and Installation

Steps to download and install the Wacom driver for full functionality.

Operating the ExpressKey Remote

Powering On and Sleep Mode Management

How to start the remote, wake it from sleep mode, and its power states.

Charging the Remote

Charging Procedure

Instructions on how to recharge the remote using the provided USB cable.

Customer Support Channels

North and South America Support Contact

Contact information and website for US, Canada, Central, and South America.

Europe Support Contact

Contact information and website for technical support in Europe.

Asia Pacific Support Contact

Contact information and website for technical support in Asia Pacific.

Safety and Handling Precautions

Choking Hazard and Child Safety

Warning regarding small parts posing a choking risk to children.

Environmental and Usage Conditions

Advice against use in extreme temperatures, unstable locations, or near fire.

Metallic Allergy and Skin Sensitivity

Caution for users with metal allergies; consult a doctor if symptoms appear.

Cable Handling and Liquid Exposure

Instructions on proper cable care, avoiding liquids, and preventing foreign object insertion.

Cleaning and Storage Recommendations

Guidance on appropriate cleaning agents and conditions for product storage.

Thunderstorm and Electrical Safety

Precautions during thunderstorms, especially when the device is charging.

Technical Specifications

Physical Dimensions and Weight

Specifications for the product's size and mass.

Wireless Transmission Type

Details on the wireless technology used for communication.

Battery Details

Battery Type, Charging, and Operation Time

Information on the rechargeable battery type, charging duration, and continuous operation time.

USA & Canada Limited Warranty

Warranty Coverage and Duration

Details the product's warranty period and what defects are covered.

Obtaining Warranty Service Procedures

Steps required to initiate warranty service within the US and Canada.

Wacom Customer Care Contact Information

Contact details for Wacom customer support for warranty-related inquiries.

Asia Pacific Limited Warranty

Hardware and Battery Warranty Terms

Warranty provisions for hardware and rechargeable batteries in Asia Pacific.

Battery Performance and Warranty Exclusions

Specifics on battery capacity degradation and conditions that void battery warranty.

Warranty Exclusions and Liability Limitations

Conditions that void the warranty and limitations on Wacom's legal responsibility.

Product Return and Replacement Process

Instructions for returning the product for repair or replacement under warranty.

Data Privacy and Backup Requirements

Critical advice on backing up data and protecting privacy before returning the device.

Warranty Scope and Geographical Limitations

Clarifies the warranty's applicability across specific countries and territories.

Australian Consumer Law Rights

Consumer Rights and Guarantees

Details consumer entitlements under Australian law for product quality issues.

Australian Warranty Service Contact

Contact details for warranty service via Wacom's Australian subsidiary.

FCC Compliance Information

Industry Canada Compliance