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Warmhaus EWA 28 - User Manual

Warmhaus EWA 28
40 pages
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CONDENSING COMBI BOILERS
INSTALLATION & USER MANUAL
EWA 24
EWA 28
EWA 33

Table of Contents

Questions and Answers

  • J
    Joseph MarshAug 18, 2025
    What to do if my Warmhaus EWA 28 Boiler has no ignition?
    • A
      Abigail BarkerAug 18, 2025
      If your Warmhaus Boiler fails to ignite, the issue might stem from a gas supply failure. First, try resetting the boiler. If that doesn't work, check that the boiler's central heating valves are open, and ensure all radiator valves are open (at least 3 meters worth). If the problem persists after resetting again, it's best to call for authorized service.
  • K
    Keith GriffinAug 20, 2025
    What to do if the safety thermostat intervention occurs in my Warmhaus Boiler?
    • G
      Gregory BeckerAug 20, 2025
      If the safety thermostat in your Warmhaus Boiler is intervening, it could be due to a lack of water in the system, a pump blockage or failure, issues with the pump harness, or a blockage in the installation. To address this, start by resetting the boiler. Then, check that the boiler's central heating valves are open, and ensure that all radiator valves are open (covering at least 3 meters). If resetting doesn't resolve the issue, contact an authorized service for assistance.
  • M
    Michael LeeAug 22, 2025
    What to do if there is no water circulation in the Warmhaus Boiler system?
    • J
      Jennifer FletcherAug 22, 2025
      If there's no water circulation in your Warmhaus Boiler system, it could be due to several reasons: lack of water, pump blockage or failure, pump harness issues, or installation blockage. First, try resetting the boiler. Next, check that the boiler's central heating valves are open and that all radiator valves are also open (ensure a minimum of 3 meters of radiator is open). If the problem continues after resetting, contact an authorized service.
  • M
    mary18Aug 26, 2025
    How to fix low water pressure in my Warmhaus EWA 28 Boiler?
    • J
      jasonstokesAug 26, 2025
      If you're experiencing low water pressure in your Warmhaus Boiler system, it might be due to insufficient water pressure in the boiler itself. You should fill the boiler to a pressure of 1.2-1.5 bar, as indicated on page 28 or 29 of the manual. Also, verify the system pressure is within 1.2 - 1.5 bar using the manometer located at the bottom right of the boiler. If the issue continues, contact an authorized service and then reset the boiler.
  • B
    Bradley Adams MDAug 27, 2025
    What to do if there is high water pressure in my Warmhaus Boiler?
    • R
      rodriguezpatrickAug 27, 2025
      If the water pressure in your Warmhaus Boiler is too high (over 2.8 bar), first, call for authorized service. Then, carefully inspect for intermittent or open contacts on the harness. Check the domestic heating water temperature sensor resistance according to page 95 at section 4.30; if it's out of tolerance, replace the NTC. Also, check the cabling and connectors between the double NTC and the board. Finally, reset and restart the boiler.
  • B
    Brittany ZamoraAug 30, 2025
    What to do if the central heating FLOW temperature sensor is faulty in my Warmhaus Boiler?
    • L
      Lisa OdonnellAug 30, 2025
      If the central heating FLOW temperature sensor in your Warmhaus Boiler is faulty, first reset the boiler to see if the problem clears. Check if other gas devices are working correctly. Ensure the main gas supply valve and the boiler gas supply valve below the boiler are both open. If the issue remains after these steps, contact an authorized service.
  • D
    Dennis BensonSep 1, 2025
    What to do if the exhaust (FLUE) temperature probe is faulty on my Warmhaus EWA 28?
    • M
      Michelle AriasSep 1, 2025
      If you encounter a fault with the exhaust (FLUE) temperature probe on your Warmhaus Boiler, first try resetting and restarting the boiler. If the problem persists, contact an authorized service for assistance.
  • P
    Phillip BauerSep 4, 2025
    What causes the exhaust thermostat to intervene in my Warmhaus EWA 28 Boiler (Open Combustion Chamber)?
    • J
      Joshua PatelSep 4, 2025
      If the exhaust thermostat intervenes in your Warmhaus Boiler (Open Combustion Chamber model), it could be due to a faulty flue sensor. First, try resetting and restarting the boiler. If the problem continues, contact an authorized service.
  • T
    Thomas HinesSep 6, 2025
    What to do if the DHW temperature probe is faulty in storage tank mode on my Warmhaus EWA 28 Boiler?
    • B
      brandonreedSep 6, 2025
      If you're experiencing a fault with the DHW (Domestic Hot Water) temperature probe in storage tank mode on your Warmhaus Boiler, first contact an authorized service. Then, check for intermittent or open contacts on the harness. Check the domestic heating water temperature sensor resistance, cabling, and connectors between the NTC and the board. Finally, reset and restart the boiler.
  • T
    Tony IngramSep 9, 2025
    What causes the gas valve modulator to disconnect in my Warmhaus Boiler?
    • T
      Tracey HallSep 9, 2025
      If the gas valve modulator is disconnected in your Warmhaus Boiler, it could be due to the gas valve harness. First, contact an authorized service. Also, check the gas valve cabling between the board and the gas valve.

Summary

DEAR WARMHAUS CUSTOMER

GENERAL WARNINGS

General safety instructions and warnings for installation and use.

BOILER GAS CATEGORIES & DESTINATIONS

GAS LEAKAGES

INSTALLATION PERSONNEL SECTION

COMBI INSTALLATION RULES

Rules and guidelines for installing combi boilers safely and correctly.

Natural Gas and LPG Connection

Procedures for connecting the combi to natural gas or LPG supply.

Electrical Connections

Detailed instructions and safety precautions for electrical connections.

HYDRAULIC INSTALLATION RULES

Rules and guidelines for hydraulic system installations.

Controls for Initial Operation of Combi

Steps and preparations required for the initial start-up of the combi.

COMBI FLUE CONNECTIONS

Guidelines and requirements for connecting the flue system to the combi.

Exhaust Gas Flue Pipe Set and Accessories Connection

Instructions for connecting the flue pipe set and accessories.

COMBI FLUE CONNECTION TYPES

Overview of different types of combi flue connections available.

USERS SECTION

GENERAL WARNINGS FOR USER

General safety warnings and precautions for users of the combi boiler.

Use of Combi

Instructions and guidance on the proper use of the combi boiler.

SELECTION OF ON;OFF;STANDBY AND SUMMER;WINTER MODES

How to select operating modes like ON/OFF, Standby, Summer, and Winter.

Resetting the Combi (Re-Starting)

Procedure for resetting the combi to resolve errors or restart operations.

TROUBLESHOOTING

Failure Codes Table

Comprehensive table of error codes, malfunctions, causes, and solutions.

Error Code Descriptions (E15-E17)

Troubleshooting for fan, sensor, and temperature difference errors.

RECOMMENDATIONS FOR ECONOMICAL USE OF COMBI

ISSUES REQUIRED TO BE TAKEN INTO CONSIDERATION FOR WARRANTY CONDITIONS

Warmhaus EWA 28 Specifications

General IconGeneral
Power Output28 kW
Efficiency ClassA
DHW Output28 kW
Max Water Temperature80 °C
Fuel TypeNatural gas

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