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WaterSoft Provectr Plus AF10AC-3 - User Manual

WaterSoft Provectr Plus AF10AC-3
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Provectr Plus
Installation / Operation Manual

Questions and Answers

  • K
    Keith FarmerAug 7, 2025
    What to do if my WaterSoft Water Filtration System has loss of water pressure?
    • W
      Willie ArnoldAug 7, 2025
      If you're experiencing a loss of water pressure with your WaterSoft Water Filtration System, possible causes include scaling or fouling of the inlet pipe, fouled media, or an improper backwash setting. You can try to clean or replace the pipeline, clean the media, or backwash more frequently. Consider pretreatment methods to prevent future issues.
  • F
    fphillipsAug 13, 2025
    Why is my WaterSoft Water Filtration System regenerating at the wrong time?
    • S
      shirleymillerAug 13, 2025
      If your WaterSoft Water Filtration System is regenerating at the wrong time, it could be due to the time of day being improperly set, possibly due to a power failure, or the regeneration time itself being set incorrectly. Reset the time of day programming and consider installing a 9-volt battery. Also, reset the regeneration time programming.
  • M
    Matthew TurnerAug 19, 2025
    How to fix continuous flow to drain in WaterSoft Water Filtration System?
    • J
      jasminecarterAug 19, 2025
      If your WaterSoft Water Filtration System has a continuous flow to the drain, this may be caused by foreign material in the control, an internal control leak, the valve being jammed, or the motor stopped or jammed. It is suggested to call your dealer to have the valve cleaned and the piston and seals replaced. Also check for a jammed piston and replace the motor if unresponsive.
  • J
    Jeffrey MorrisonAug 25, 2025
    What to do if WaterSoft Water Filtration System filter fails to regenerate automatically?
    • A
      Ann CisnerosAug 25, 2025
      If the filter in your WaterSoft Water Filtration System fails to regenerate automatically, it might be due to several reasons. The power supply could be plugged into an intermittent or dead power source, the control valve programming might be incorrect, the power supply itself could be defective, or the drive motor could be defective. Try connecting to a constant power source, resetting the program settings, replacing the power supply, or replacing the motor.
  • B
    Brandon McconnellAug 30, 2025
    Why does my WaterSoft Water Filtration System have poor water quality?
    • A
      Ashley BellAug 30, 2025
      Poor water quality in your WaterSoft Water Filtration System may be due to an open bypass valve or channeling. Make sure to close the bypass valve. Also, check for service flow that is too slow or high, and inspect for media fouling.

Summary

Provectr Plus Specifications

How the Provectr Plus Works

Explains the two components and the backwashing process.

Important Warnings and Lubricant Recommendations

Advises against certain lubricants and recommends Teflon tape for plastic fittings.

Installation Guide

Installation Requirements

Details positioning and clearance requirements for A/P Tank, Filter Tank, and Relay Box.

Installation Procedure Steps

Outlines the step-by-step process for installing the tanks and plumbing.

Water Supply Connection and Bypass Valve

Explains how to connect water supply and use the bypass valve for servicing.

Air Compressor and Relay Box Setup

Details connecting the air compressor and relay box to the AP tank and power.

Drain Line Connection

Instructions for connecting the drain line, including flow control and gap requirements.

Electrical Connections

How to connect the unit to a 115V/60Hz power source.

Pressurizing the System

Steps to safely pressurize the system after installation.

Initial Control Valve Operation

How to perform the initial backwash and rinse cycles.

Programming the Control Valve

Final Checkout Procedures

Checks to ensure correct installation and registration.

Control Valve Programming Steps

Guides on setting time of day, AM/PM, and days between backwash.

Normal Operation Display

Describes the home display alternation and what it signifies.

Battery Back-Up Features

Explains the function and behavior of the battery backup during power failures.

Starting Extra Regeneration Cycles

How to manually initiate extra backwash or regeneration cycles.

Master Programming Mode

Setting Regeneration Time

How to set the specific time for regeneration cycles.

Regeneration Cycle Step Durations

Adjusting the duration of each step in the regeneration cycle.

Bluetooth Connectivity

Information on enabling or disabling Bluetooth functionality.

Bluetooth Password Configuration

Details on setting or managing the Bluetooth password.

Utilizing Bluetooth Control

Legacy View App Installation

Instructions for downloading and installing the mobile app.

Legacy View App Operation

Steps for connecting to the valve device via the app.

App Dashboard Overview

Explanation of the dashboard interface and configurable elements.

Bluetooth App Setup

Setting Unit Time via App

How to synchronize the unit's time with the connected device.

Setting Backwash Frequency via App

Adjusting the interval between backwash cycles using the app.

Setting Regeneration Time via App

Configuring regeneration schedules through the mobile application.

App Advanced Settings

Guidance on modifying advanced settings within the app.

Status and History Monitoring

Resetting Status and History Data

How to reset logged data like total gallons treated and regenerations.

Graph Data List

Accessing a list of data points presented in the graphs.

Enlarging and Zooming Graphs

How to interact with graphs for detailed viewing and analysis.

Exporting Graph Data

Method for exporting graph data in CSV format.

Initiating Regeneration Cycles

Options to manually start a regeneration or backwash cycle.

Control Valve Powerhead Assembly

Wiring Connection Legend

Explains the meaning of letter codes used in the wiring diagram.

Provectr Power Head Assembly

The complete assembly for the control valve's powerhead.

Provectr Circuit Board Assembly

The circuit board assembly for the control valve.

Motor Component

The motor that drives the control valve.

Valve Body Drive Assembly Diagram

Valve Body Drive Assembly Parts List

Final Rinse Piston Assembly

The piston assembly used for the final rinse cycle.

Flow Control Buttons

Buttons that regulate water flow rates for the system.

Brine Valve

The valve component related to brine tank operation.

Meter Assembly

The assembly responsible for measuring water flow or usage.

Bypass Assembly

D15 Bypass Valve

The main bypass valve unit.

1 NPT Elbow Set

Elbow fittings for 1-inch NPT connections.

1 Female Straight Slip Set

Straight slip fittings with a 1-inch female connection.

1 NPT Straight Set

Straight fittings for 1-inch NPT connections.

3;4 NPT Straight Set

Straight fittings for 3/4-inch NPT connections.

1 X 3;4 Brass Sweat Connector

Connector for sweat-soldering pipes of different sizes.

Service Instructions

General Preliminary Service Instructions

Safety precautions and initial steps before servicing the unit.

Replacing the Powerhead Assembly

Detailed steps for removing and installing the powerhead.

Replacing the Piston Assembly

Instructions for removing and installing the piston assembly.

Replacing Seals and Spacers

Steps to replace seals and spacers within the valve body.

Troubleshooting and Error Codes

Filter Fails to Regenerate Automatically

Potential causes and corrections for regeneration failure.

Regeneration at Wrong Time

Causes and corrections for regeneration happening at incorrect times.

Poor Water Quality Issues

Reasons for poor water quality and how to fix them.

Loss of Water Pressure

Causes and solutions for reduced water pressure.

Continuous Flow to Drain

Troubleshooting for water constantly flowing to the drain.

Control Valve Error Code Diagnosis

Explains how the control valve displays errors and general diagnosis.

Detailed Error Codes

Error 2: Valve Homing Slot Search

Explains the error when the valve searches for its home position.

Error 3: Encoder Slot Detection Failure

Identifies issues related to the encoder not detecting slots.

Error 4: Homing Slot Not Found

Describes the error when the valve cannot find its home slot.

Error 5: Motor Overload

Explains motor overload errors and their causes.

Error 6: No Motor Current

Addresses issues related to the motor receiving no current.

Troubleshooting: No Display

Lists potential causes for the unit's display not showing anything.

Warranty Information

Important Warranty Warnings

Emphasizes reading the manual for safety and proper use to maintain warranty.

Covered Model Numbers

Lists the product models included under this warranty.

Warranty Coverage Details

Specifies what defects and components are covered by the warranty.

Warranty Exclusions and Limitations

Details conditions and situations not covered by the warranty.

Limitations of Remedies

Outlines the exclusive remedies available under the warranty.

Warranty Claim Procedure

Steps to follow when making a warranty claim.

WaterSoft Provectr Plus AF10AC-3 Specifications

General IconGeneral
BrandWaterSoft
ModelProvectr Plus AF10AC-3
Tank MaterialFiberglass
Dimensions (H x W x D)48 x 10 x 10 inches
Valve TypeAutomatic

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