weBoost 4G-X OTR - Frequently Asked Questions

(SPECIFICATIONS cont.)
Each Signal Booster is individually tested and factory set to ensure FCC compliance. The Signal Booster cannot
be adjusted without factory reprogramming or disabling the hardware. The Signal Booster will amplify, but not
alter incoming and outgoing signals in order to increase coverage of authorized frequency bands oniy. If the
Signal Booster is not in use for five minutes, it will reduce gain until a signal is detected. If a detected signal is
too high in a frequency band. or if the Signal Boostf~r detects an oscillation, the Signal Booster will automatically
turn the power off on that band. For a detected oscillation the Signal Booster will automatically resume normal
operation after a minimum of 1 minute. After 5 (five) such automatic restarts, any problematic bands are
permanently shut off until the Signal Booster t1as been manually restarted by momentarily removing power from
the Signal Booster. Noise power, gain, and linearity are maintained by the Signal Booster's microprocessor.
The Manufacturer's rated output power of this equipment is for single carrier operation. For situations when
multiple carrier signals are present, the rating woulcl have to be reduced by 3.5 dB. especially where the output
signal is re-radiated and can cause interference to adjacent band users. This power reduction is to be by
means of input power or gain reduction and not by an attenuator at the output of the device.
Frequently Asked
Questions
What hours can I contact customer support?
Customer Support can be reached 7 days a week by calling 866.294.1660, or
through our support site at support.weboost.com
Why do I need to create distance between the booster and the antenna?
Antennas connected to a booster create spheres of signal. When these spheres
overlap, a condition called oscillation occurs. Oscillation can be thought of as noise,
which causes the booster to shut down to prevent damage. The best way to keep
these spheres of signal from overlapping is to maximize separation between the
Booster and Antenna.
DRIVE
4G-X OTR CELL PHONE SIGNAL BOOSTER
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