17
PROBLEM POSSIBLE CAUSE RESOLUTION
No Power
Power Switch Is Switched To “Off”
Position
Turn the power switch to “on” position
No Power From Outlet Check for voltage at outlet
Control Board Unresponsive
If control board is receiving power, but not
responding, then replace board
No Water
Ball Valves Are Closed Open ball valves
Malfunctioning Ro Tank
If ro tank is empty, check connections and
make sure it is working properly
Faulty Ro Operation Replace filters as needed
Leaks
If water is present in leak detector, then
check the unit for leaks and repair
No Ice
Malfunctioning Ice Bin If ice bin is full, check dispenser operation
Malfunctioning Water Reservoir
If reservoir is full, check probes and clean
if necessary.
Check Bin Full Sensors Clean or replace as needed
Dust Build Up In Condenser Clean the condenser
Improper Clearance Unit requires minimum 5” clearance
Room Temperature Room must be < 100° f
Incoming Water Temperature Must be < 90° f
Proximity To Hot Objects Or Appliances Unit requires minimum 5” clearance
Scale Build Up Descale as needed
Blinking Ice Button Auger Motor Malfunction Check motor and replace if needed
Blinking Water Button Empty Water Reservoir Check water supply/supply lines
Blinking Hot Light No Water In Hot Tank Unplug unit for 10 seconds and fill tank.
ERROR CODES
& BASIC TROUBLESHOOTING
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