Problem Possible Cause Action
Motor does not start
The motor is overloaded and circuit
breaker trips to protect the ma-
chine.
Wait for the motor to cool down. Reduce the
load and press the circuit breaker to reset.
Logs will not split
Extension cord is too long or gauge
is too low.
Check extension cord to ensure the gauge of
the cord is 12 or 14 AWG and that the cord
length does not exceed 25 ft.
Incorrect positioning of the log.
Make sure the log is properly positioned on
the worktable (see page 11 “Operation” sec-
tion and reload the log).
The size, hardness, or density of the
log may exceed the capacity of the
splitter.
Reduce the log size before placing it on the
splitter.
Splitting wedge cutting edge is
blunt or dull.
Sharpen the wedge.
The bleed screw was not loosened
and air is trapped in the hydraulic
tank.
Loosen the bleed screw one or two turns.
The hydraulic fluid is low and may
need to be replenished.
Check the hydraulic fluid level and refill as
needed (see page 10, “Checking the Level of
Hydraulic Fluid”).
The maximum pressure limiting
adjustment setting has changed.
Contact a customer service technician at
1-800-232-1195.
Hydraulic fluid leaks
The bleed screw is not tightened
before transporting the log splitter.
Tighten the bleed screw before moving the log
splitter.
The bleed screw was not loosened
before operation and air is trapped
in the hydraulic tank
Loosen the bleed screw by one or two turns.
The fluid drain knob may be loose.
Tighten the fluid drain knob using a 8mm hex
wrench.
The hydraulic control valve assem-
bly and/or seals may be worn.
Contact a customer service technician at
1-800-232-1195.
Ram moves jerkily, creat-
ing unfamiliar noises or
excessive vibration
Lack of hydraulic fluid and exces-
sive air in the hydraulic system
Check the hydraulic fluid level and refill as
needed (See page 10, “Checking the Level of
Hydraulic Fluid”).
TROUBLESHOOTING GUIDE
WARNING! Stop using the generator immediately if any of the following problems occur or risk serious
personal injury. If you have any questions, please contact customer service at 1-800-232-1195 (M-F 8-5 CST),
or email techsupport@wenproducts.com.
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