19
TROUBLESHOOTING GUIDE
PROBLEM CAUSE SOLUTION
Motor does not start.
Defective switch. Have the switch replaced.
Defective motor. Have the motor replaced.
Bad carbon brushes. Replace carbon brushes.
Low line voltage. Correct low line voltage condition.
Motor starts slowly or fails to
come to full speed.
Defective motor windings.
Have the motor replaced or repaired
by a qualified service technician.
Clogged wood chips.
Make a shallower cut and attach a
dust collection device to the dust port.
Inspect the chip blower assembly and
the fan belt.
Motor is running too hot.
Motor overloaded.
Reduce the load on the motor (take
shallower cuts).
Restricted air circulation due to dust
accumulation.
Clean out the dust and restore normal
air circulation.
Snipe
(gouging at end of boards)
Dull blades. Replace or sharpen blades.
Inadequate support of long boards. Support long boards.
Uneven feed.
Feed the workpiece at a consistent
rate.
Poor dust extraction. The belts are bad. Replace the belts.
The cutterheads are not
spinning.
The belts are bad. Replace the belts.
WARNING: Stop using the tool immediately if any of the following problems occur. Repairs
and replacements should only be performed by an authorized technician. For any questions,
please contact our customer service at (800) 232-1195, M-F 8-5 CST or email us at techsupport@
wenproducts.com.
NOTE: Carbon brush life depends on the amount of load being taken on by the motor. Regularly
inspect the brushes after 50 hours of use.
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